Patient Co-ordinator, Band 3- Obstetrics and Gynaecology

Employer Gloucestershire Hospitals NHS Foundation Trust Employer type NHS Site Trustwide Town Gloucestershire (Gloucester, Cheltenham) Salary £24,937 - £26,598 (pa pro rata if part-time) Salary period Yearly Closing 04/02/2026 23:59

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high‑quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.

With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.

We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.

We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on‑site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.

Be part of Gloucestershire Hospitals, explore your future with us today.

Patient Co‑ordinator – Band 3 (30 hours a week)

If you are looking for an exciting, varied and important role within the NHS and enjoy a challenge then the Obstetrics and Gynaecology Department wishes to appoint a Patient Co‑ordinator.

The role of Patient Co‑ordinator

To provide an efficient, confidential administrative and secretarial service to the Obstetrics and Gynaecology Consultants and their Medical Team to enable provision of patient care and speciality services.

To work as a member of the administration team to ensure service delivery and adequate administration cover is provided.

To adopt a constantly flexible approach to ensure that all Consultant Team and Trust Objectives are completed efficiently and within given timescales. This will include typing to meet Trust turnaround times, resolving patient queries, maintaining accurate data and supporting the Admissions Team. You will also review Consultants Waiting List’s in support of patient pathways & full clinic utilisation.

As a busy department, we are looking for motivated, enthusiastic & hardworking individuals who fit with our ethos of continual improvement & delivery of the highest quality patient‑centred care. This is a responsible role, where you are the pivotal person in the patient’s relationship with the Clinical Team.

You will have well‑developed communication, organisation & time management skills. You’ll be a friendly and positive team player & have excellent interpersonal skills. You will have the ability to work under pressure whilst remaining calm using your own initiative in a logical & methodical way maintaining attention to detail, but be able to multi‑task whilst dealing with interruptions.

• Provide secretarial and administration support including but not limited to the accurate typing of clinics and distribution of all patient related correspondence, ensuring that patient pathways and outcomes are recorded accurately on Trak Care.
• Effectively manage clinical activity and calendars, scheduling appointments and meetings as directed…