Claims Handler

Are you a keen problem-solver who thrives on helping people through life’s unexpected moments? We're recruiting compassionate, detail-focused Claims Handlers to support customers when they need it most. What You’ll Be Doing Acting as the first point of contact for claims and general enquiries Investigating and resolving cases promptly and accurately Communicating with empathy and confidence via phone and email Managing a wide variety of claims with professionalism and efficiency Ensuring every customer feels supported and reassured throughout the process

What You’ll Bring Excellent communication and customer service skills Confidence handling high volumes of calls and emails Strong attention to detail and the ability to stay calm under pressure Training & Development You’ll begin with 8 weeks of full-time, classroom-based training to set you up for success. This is designed to give you the tools, knowledge, and confidence to deliver exceptional customer care from day one.

Working Hours:

Training:
Mon–Fri, 9am–5:30pm (8 weeks, no leave) After Training:
Rota between 8am–6:15pm, Mon–Sat Saturday: 1 in every 6 weeks (day off in lieu)

Start Date:

March 2026 Ready to Make a Difference? Click ‘Apply’ now to start your journey as a Claims Handler!