Account Executive
Job in
Cheltenham, Gloucestershire, GL50, England, UK
Listed on 2026-01-23
Listing for:
First Base
Full Time, Contract, Per diem
position Listed on 2026-01-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager -
Sales
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Salary: £26,000 to £30,000 per annum DOE
Location:
Cheltenham
Contract Type:
Permanent, full-time
About the Role
An opportunity has arisen for a driven and customer-focused Account Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment.
You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role.
Responsibilities
* Manage incoming customer enquiries, providing clear, professional and timely responses
* Build and maintain strong relationships with customers through regular communication
* Handle quotations, orders and follow-ups to support revenue and customer retention
* Manage customer accounts, ensuring information is accurate and up to date
* Proactively monitor deadlines and commitments to ensure customer expectations are met
* Liaise with internal teams to ensure a smooth end-to-end customer experience
* Identify opportunities to add value and improve customer relationships
* Maintain accurate records across internal systems
* Work in line with Health & Safety policies and company procedures
* Operate in a sustainable and responsible manner
* Provide flexibility for business needs, including occasional weekend work
Skills & Experience Required
* Previous experience in sales, account management, customer service or another client-facing role
* Confident communicator with strong relationship-building skills
* Organised and detail-focused with the ability to manage multiple priorities
* Commercially aware with a proactive approach to problem-solving
* Comfortable working in a fast-paced, target-driven environment
* Reliable, motivated and professional in approach
* Essential:
Full UK driving licence
For more information, please contact Katie Tyrrell at First Base Employment
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