Client Services Administrator

Client Services Administrator - Cheltenham

£25,000 – £27,000 DOE per annum

We’re supporting a well- established professional services company in their search for a proactive and detail-oriented Client Administrator to join their team.

6-month contract.

Key Responsibilities:

* Act as a first point of contact for internal stakeholders, ensuring an exceptional service experience every time.

* Provide timely updates on the progress of requests and tasks.

* Work proactively to find solutions and deliver efficient support.

* Manage post, deliveries and courier services.

* Organise filing, archiving and retrieval of documents.

* Carry out photocopying, scanning, printing and binding as required.

* Process receipts, cheques, invoices and finance-related admin accurately.

* Assist with document preparation and formatting tasks.

* Update client or project records and ensure information is accurate and up to date.

* Support colleagues with ad-hoc projects and administrative tasks.

* Work as part of a centralised team, ensuring requests are handled promptly and effectively.

* Take ownership of your workload while being flexible to support team priorities.

* Contribute to a positive, collaborative, and solution-focused environment.

Experience and Skills Requirements:

* At least 6 months’ administration experience (customer service background also considered).

* Strong written and verbal communication skills.

* A proactive, solutions-focused approach and the ability to use initiative.

* Highly organised with strong attention to detail.

* A collaborative team player with a positive, professional attitude.

* Confident using IT systems and quick to learn new tools.

If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted