Clerical Officer, Band 2

Clerical Officer, Band 2

The closing date is 15 March 2026

We are currently seeking a Part Time Clerical Officer to join our Oncology team at Cheltenham General Hospital.

Hours:

22.5 hours per week across 5 days Monday - Friday

We are seeking a highly motivated, energetic and hardworking individual to join our very busy team in Oncology.

We require hard working individuals to join our team, delivering a smooth and efficient administration service to support Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

The successful post holder will be working within a demanding but rewarding environment, as you will be contributing to the patients receiving their care.

You will ensure that necessary clinical paperwork is processed efficiently and support the preparation of clinics and medical notes, assisting the secretarial teams and admin duties across the department as required.

• Provide comprehensive administrative support to the Oncology Department.
• Assist with the maintenance and filing/scanning of electronic and paper Oncology case notes within the various secretarial and admin offices in the department.
• Access various hospital systems to retrieve results as required.
• Enter patient data into the patient administration system (Trak) on a daily basis.
• Prepare incoming and outgoing postal correspondence.
• Return and track paper hospital notes to the appropriate department or hospital.
• Assist with typing and secretarial tasks as required and appropriate to banding.
• Conversing with patients/relatives over the telephone; this requires sensitivity as the post holder may be required to deal with people who have difficulty understanding the situation or who may be aggressive and/or upset.
• Assist with a variety of tasks to help the wider teams as required.
• Provide relief admin cover for absences within the department as required.
• Possess a flexible/adaptable approach to work in order to meet various deadlines across the dept.

Our friendly and hardworking administration team support the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

The Oncology Department admin team is made up of Clerical Officer/Receptionists, Clerical Officers, Medical Secretaries, Booking Services who work as a team to support a large and busy cohort of clinical staff.

You will be an integral part of this hardworking team.

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.

• Excellent communication skills. Ability to communicate effectively with all levels of staff, clinicians and patients.
• Proven organisational skills and ability to prioritise workload and work to deadlines.
• Previous experience in a hospital environment, or suitable office experience.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Gloucestershire Hospitals NHS Foundation Trust