Receptionist​/Administrator

The Village Clinic is a family-run Physiotherapy, Podiatry, and Sports Injury Clinic dedicated to providing patients with effective and timely care. Our team consists of experienced and HCPC-registered Physiotherapists, Podiatrists, and friendly Receptionists who are passionate about excellent patient service. Known for fostering strong teamwork, we employ our practitioners, ensuring a collaborative and supportive environment. Many of our patients come to us through word-of-mouth recommendations, reflecting the high quality of care we provide.

This part-time role and is based on-site at our Bishops Cleeve clinic. The Receptionist / Administrator will handle day-to-day tasks such as answering phone calls / emails, managing appointments, greeting patients, and maintaining accurate records. Additional responsibilities include clerical tasks and providing friendly and efficient support to both patients and the clinical team.

Approximately 20 hours a week over a Monday, Wednesday and Friday plus cover shifts on occasions

• Welcoming visitors and managing reception duties
• Answering and directing phone calls and emails
• Managing our patient clinical notes system
• Handling basic administrative tasks such payments, stock management
• Supporting the clinicians with administration, basic IT support and reports