Retail Assistant General Manager

Harbor House Collective is a minority-owned recreational, vertically integrated marijuana establishment involved incultivating, manufacturing, and dispensing adult-use premium cannabis.

HHC is family-run, seeking hard-working individuals to join our growing team.

Role Description

The Assistant Retail  Manager will help plan and manage all aspects of day-to-day operations.

Such willincludemanaging personnel,establishingcustomer relations, inventory control,and handling the daily ebb and flow of all store-related matters while adhering to strict state guidelines and regulations. The Assistant Manager will communicate effectively with all levels of the organization to implement andmaintainsales protocols, policies, andprocedurespercompany'sstandards.

Key Responsibilities:

• Review andassistin receiving all inventories with diligence and accuracy andfollowingcompany and state regulations
• Manage daily store operations, including opening and closing procedures
• Ensureaccuratecash handling, cashiering, and POS system operations
• Manage shift schedules to ensure adequate staffing levels during operation hours
• Assist Human Resources and leadership in managing employee relations issues
• Create effective organization and information gathering for all inventory
• Track various sales metrics on a daily, weekly, and monthly basis
• Assist with interviewing, hiring, and onboarding new hires.
• Assist with training staff according to company guidelines.
• Prepare and conduct performance evaluations and corrective actions as needed.
• Assistin the creation and implementation of new procedures and corresponding SOPs and training guides.
• Assistin conducting nightly,and monthly inventory auditsfollowingcompany and state guidelines to ensure there is no diversion of inventory and effectively respond to discrepancies
• Prepare and effectively lead state inspectors through unannounced inspections
• Maintain records for all necessary documents: delivery and inventory manifests, nightly and monthly inventory counts,essentialemployee and customer information, logbooks, inventory adjustments, and destruction reports
• Perform other duties as assigned by upper management

Skills & Qualifications

• Familiarity with
  
  MACannabis Program rules,METRC,and regulations is preferred
• Must be at least 21 years of age
• 2-3 years’ experience in retail management or comparable experience with teams of 5+ employees;
  Cannabis experience preferred.
• Excellent anddemonstratedtraining experience
• Excellent customer service and conflict management skills
• Proven organizational skills
• Ability to effectively communicate with staff members and managers.
• Proficient with
  
  MS Office
• Highly proficient in MS Excel with experience in data entry and data management
• A passion for cannabis that is translatable to a diverse group of ages,ethnicities,and professionals
• Working knowledge of inventory and sales reports
• Bilingual in English and Spanish preferred