Safety Specialist - Per Diem

Overview

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary
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The Safety Specialist promotes health, wellness and safety in our low-threshold services for adults with histories of homelessness, most of whom are impacted by substance use and misuse, co-occurring mental health challenges, and complex health conditions. The Safety Specialist directly supports Bay Cove’s mission by working on behalf of persons served, staff, and all community stakeholders in a proactive and professional manner.

This staff member is critical to providing a welcoming and inclusive environment for persons who live in our permanent housing programs and whose work reflects a commitment to health, racial and housing equity.

By providing respectful and responsive supports and by working collaboratively with all stakeholders, this staff member implements harm reduction and trauma‑informed supports to persons who have often been marginalized and stigmatized by others. The Safety Specialist brings value to our tenants and team members by offering practical assistance in a calm, positive, and respectful manner. In such environments, people can work to build or rebuild their lives, and enjoy the benefits of a safe and affordable home.

The Safety Specialist serves as a community diplomat and represents the CCC and Bay Cove as a good neighbor and responsive community partner.

This is a non-exempt position.

• Welcomes and logs in all guests, visitors, and community partners.
• Reinforces expectations and policies for tenants and guests that support the safety and benefit of all tenants, staff, and neighbors. Monitors safety systems and supports tenants’ needs from the front desk. Ensures that health and safety systems (security cameras, AEDs, door alarms, smoke detectors in common kitchens, first aid kits, CPR masks, Narcan, fentanyl test strips, etc.) are in good supply and in working order.
  
  Intervenes in crisis situations using good judgement and de-escalation techniques, and calls emergency services as needed.
• Demonstrates dependability and reliability.
• Must be able to work all shifts including weekends and holidays as scheduled.
• Attends all required training.
• Communicates in real-time with Program Director and staff at the CCC.
• Maintains privacy and confidentiality of tenants’ personal health information in accordance with state and federal law.
• All other duties as requested by the Program Director.

• High School diploma or equivalent.

Must be able to work with a diverse population in a respectful, compassionate and supportive manner. Demonstrates kindness and professionalism in all interactions.

• Must be able to stand for long periods of time.
• Must be able to work during inclement weather.
• Must be able to walk up and down stairs and throughout all common areas and bathrooms in the building as scheduled by Program Director.
• Is able to lift and carry up to 40 lbs. as needed.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsor ships at this time and will require candidates to be authorized to work in the United States.