Emergency Telecommunications Dispatcher; ETD

Full-Time Emergency Telecommunications Dispatcher (ETD)

• Probationary Dispatcher Annual Salary: $58,071.52 (FY26)
• Dispatcher Annual Salary: $62,505.86 (FY26)
• Union: NEPBA Local 192

Position Summary: Receive and process police, fire, and EMS-related emergency calls using various national, state, and local protocols. Dispatch police, fire, EMS, and other emergency units and personnel as needed. Monitor and operate radio, computer, telephone, and other specialized equipment in support of public safety communications and dispatch functions. Test, monitor, and operate fire signaling systems. Perform other dispatch, signal monitoring, and communications support duties as assigned.

ETDs work in a combined 911 and Public Safety Dispatch environment handling police, fire, and medical emergencies. ETDs also handle police and fire non‑emergency calls on business lines. Based on training, console position setup and the discretion of supervisors, ETDs will be expected to work at any position including those primarily responsible for call answering, police dispatching, fire/EMS dispatching, and computer operations.

ETDs are expected to participate in ongoing training and to maintain dispatch‑related certifications. ETDs may also be assigned a wide variety of special duties at the discretion of Department management, including support duties in the Emergency Operations Center.

Qualifications: A high school diploma or GED is required. Dependability is essential, as is the ability to work nights, weekends`} {//? This task does not involve multiple partial GPT contributions.{