Director, Technical Services

Director of Technical Services

Position Summary: 100% on-site in Chelsea, MA. Catalent, Inc. is a leading global Contract Development and Manufacturing Organization (CDMO). The Boston-area facility is Catalent’s global Center of Excellence for spray dry dispersion and Dry Powder Inhaler (DPI) capsule manufacture and packaging, with on-site spray dryers and multiple commercial-scale lines for capsule filling and blister packaging.

Catalent Pharma Solutions in Chelsea, MA is hiring a Director of Technical Services who is a key member of the Boston site senior leadership team. This role provides scientific, technical, and operational leadership across technology transfer, scale-up, validation, and commercial support activities, with a strong emphasis on spray drying and advanced oral dose technologies.

This role leads and develops a high-performing product development engineering team that supports the full product lifecycle—from early technical evaluation and client onboarding through commercial manufacturing, process optimization, and lifecycle management. The Director serves as the primary technical authority for spray-drying and encapsulation process optimization, process scaling-up, clinical supply, and emphasis on inhalation and oral amorphous solid dispersions.

• Partner with and support the Business Development and Commercial Operations teams on showcasing Boston’s expertise and knowledge around transferring, scale-up, optimization, validation and commercialization of solid dose products
• Work with both external and internal customers to define scope and project plan of all tech transfer activities
• Ensure processes developed for new products are safe, compliant, efficient, and operations-friendly
• Assist in preparation of timelines, batch records, protocols and other project related documentation
• Accountable for ensuring a seamless transition from validation to commercial launch of new products
• Ensures that all applicable processes and SOPs are adhered to during the execution of technology transfers
• Active involvement in the product development process via proactive interaction with the product development team beginning with the onset of activities in the manufacturing environment
• Partner with Engineering to identify equipment requirements, streamline equipment layout, provide engineering solutions to error-proof and make processes more user friendly
• Other duties as assigned.

• Bachelor’s Degree (Science/Pharmaceutical) with 10+ years of hands-on experience with product/process development in pharmaceutical manufacturing; OR Master’s Degree (Science/Pharmaceutical) with 8+ years of hands-on experience; OR Doctorate Degree (Science/Pharmaceutical) with 5+ years of hands-on experience
• 5+ Years of leadership experience
• Minimum of several years’ experience with pharmaceutical unit operations related to particle engineering, spray-drying, powders and capsule filling
• Ability to troubleshoot and solve complex manufacturing problems including identifying root cause and appropriate corrective actions under tight timelines
• Advanced spray-drying and encapsulation process knowledge with emphasis on inhalation and oral amorphous solid dispersions
• Demonstrable leadership experience at Catalent (including but not limited to participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience

The anticipated salary range for this position in Massachusetts is $,000 plus an annual bonus target. The final salary offered to a successful candidate may vary and will be dependent on several factors, including experience, industry, skillset, education, and business needs. Catalent is a multi-state employer, and this salary range may not reflect positions in other states.

• Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance).
• Group Retirement Savings - Registered Pension Plan (RPP) with employer contributions.
• Paid Time Off Programs including Vacation, banked time, and personal time.
• Employee Reward and Recognition Programs.
• Opportunities for professional and personal…