Quality Manager

Summary of Duties

The Manager of Quality will develop and oversee quality management systems in compliance with AS 9100.

Provides overall leadership and management of all aspects of company and supplier quality for continuous process improvement and high‑quality output. Directs operations of the Quality Department including quality levels of incoming materials, manufactured components, and finished products. Establishes overall quality levels and specifications; conducts audits of systems and products to assure compliance with corporate, customer, and industry requirements. Supervises quality assurance personnel.

Implements and executes all AS 9100 procedures to identify and drive resolution of process inefficiencies, product quality issues, and vendor and customer issues. Manager is responsible for maintaining AS 9100 training. Proactively participates in AS 9100 management review pertaining to all respective department responsibilities.

• Provide quality engineering support to manufacturing scale‑up activities to ensure that product processes have been developed appropriately and are transferred to manufacturing in accordance with user requirements, plus corporate and regulatory guidelines.
• Manage contract reviews.
• Generate and assess quality metrics of trends that affect product quality. Drive continuous improvement through trend‑reporting analysis and various metrics. Establish new metrics when appropriate.
• Work with quote launch and risk‑mitigation meetings to include research and development during new product start‑ups to ensure compliance with design controls, and establish key checkpoints for new programs and processes.
• Manage and communicate quality data from multiple sources to assist in the risk management and risk‑based decision processes to ensure PO compliance.
• Manage the corrective and preventive action (CAPA), management review process, and internal quality audit programs.
• Manage non‑conforming material reviews and MRB activities.
• Manage supply chain quality, supplier audits, supplier approvals, and supplier corrective actions.
• Manage documentation control and record‑keeping systems for engineering documents and company procedures; includes environmental control procedures.
• Participate in the development of test development.
• Manage the calibration activities and preventive maintenance of equipment.
• Manage the customer complaint handling/investigation process.
• Manage GIDEP alert process.
• Develop and implement company training of AS9100 work instructions (QMS documentation, BAE Opsec and counterfeit avoidance).
• Support the safety committee.

Receives assignments in the form of objectives and establishes goals to meet objectives. Provides guidance to subordinates to achieve goals in accordance with established policies. Work is reviewed and measured based on meeting objectives and schedules. Establishes and recommends changes to policies which may affect one or more functional areas. Erroneous decisions or failure to achieve goals result in additional costs and personnel and serious delays in overall schedules.

Frequently interacts with subordinate supervisors, customers, suppliers and/or functional peer group managers. Interactions normally involve matters between functional areas, suppliers or customers and the company. Manages through subordinate supervisors the coordination of activities of sections/departments with responsibility for results in terms of cost, methods and employees. Complex decision making required with major consequences to the company’s customer satisfaction, stability, profitability, and reputation.

Works independently as needed.

B.S. in Business, Engineering or related field. Not less than ten (10) years of previous experience. Must possess strong written and verbal communication skills. Analytical problem solving required. Experience in Total Quality Management and process improvement. IPC certifications a plus. ADA requirements: read, write and understand English. Attention to detail. Able to drive to and visit customers. Basic math skills. Able to use keyboard and computer;

literate.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.