More jobs:
Tier 1 Technical Support Specialist; Customer & Sales
Job in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-01-14
Listing for:
Phantom Staffing
Full Time
position Listed on 2026-01-14
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A staffing agency is seeking a Technical Support Representative I to handle tier 1 customer inquiries and support for technical issues. Responsibilities include providing support through various communication methods, ensuring customer satisfaction, and documenting complaints accurately. Ideal candidates will have a 2-year degree in electronics or biomedical fields and experience in technical support. This role emphasizes good follow-up skills and proficiency with Microsoft Office products.
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