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Supervisor, Operational Services II - IM Department

Job in Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listing for: Optum
Full Time position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 58800 - 105000 USD Yearly USD 58800.00 105000.00 YEAR
Job Description & How to Apply Below

Overview

Atrius Health
, part of the Optum family of businesses. We are an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our team of providers (physicians, AP/NPs and ancillary clinicians) works collaboratively with a value-based philosophy within our group practice as well as with hospitals, rehab and nursing facilities.

Be part of our vision to transform care and improve lives by building trust, understanding and shared decision-making with every patient. Join us and discover the meaning behind Caring. Connecting. Growing together.

Responsibilities

As the Supervisor, Operational Services II, you will supervise the staff and daily operations for Service Line operations for a large group at the Site of a single clinical area or a combination of multiple smaller areas and/or locations and provide management support. Establish and maintain systems to ensure that patient service and clinical flow support organizational objectives. You will assist with development, monitoring and management of department budgets.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications
  • Bachelor s Degree in an relevant discipline or equivalent education, training or experience
  • Licensure required for certain clinical positions
  • American Heart Association Basic Life Support (BLS)
  • Advanced Cardiac Life Support (ACLS) may be required based on specialty
  • 5+ years of medical practice experience
  • 2+ years of direct supervising at least two staff
  • Demonstrated knowledge of medical support functions in an ambulatory care setting
  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience
  • Computer experience with the ability to use word processing and spreadsheet programs
  • Demonstrated organizational, leadership and teamwork skills
  • Demonstrated solid organizational and problem resolution skills
Compensation and Benefits

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $58,800 to $105,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Equal Employment Opportunity

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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