Customer Success Supervisor - SMB & Retention
Job in
Chelmsford, Middlesex County, Massachusetts, 01824, USA
Listed on 2026-01-17
Listing for:
Ups
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading logistics company is seeking a Signature Customer Success Supervisor to manage a high volume of customers in the Chelmsford area. The successful candidate will focus on improving customer satisfaction and retention while engaging customers to enhance their experience. This role requires a data-driven approach and excellent communication skills, targeting individuals with up to four years of experience in customer-facing roles.
Compensation ranges from $64,680 to $113,220 annually, inclusive of various benefits.
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