Business Analyst- Automation; Headquarters

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Location of Role: Chelmsford

Advert Closing Date: 25/12/2025

Starting Salary: £40,890.00(pro-rata for part-time vacancies)

Part/Full Time: Full Time

Contract Type: Permanent

Working Pattern: Mon-Fri

An exciting opportunity has arisen for an experienced and highly self-motivated Business Analyst to work on the Essex Police Automation programme. You will form part of a newly created team that will be central to the introduction and embedding of automation in Essex Police. This opportunity would suit an individual with relevant business analyst qualifications or equivalent experience. You will be able to demonstrate experience of successfully applying Business Analysis and Lean process improvement skills.

You will be responsible for developing exemplary business analysis process, practice and templates. You will play a vital role in analysing and optimising business processes, identifying areas for improvement. Through the introduction and delivery of automation processes, you will recommend new and innovative approaches to meet business needs. You should have the ability to manage change and drive the implementation of new processes and technologies across the force with energy and enthusiasm.

You must be a team player and able to work collaboratively with others. You will establish strong working relationships, engaging with a range of internal and external stakeholders. You will have the ability and confidence to use excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels to present ideas and proposals clearly. You will influence the process design to maximise the benefits, aligning with legislation and best practice.

You will support improved performance and service delivery, alongside create efficiencies and savings.

You will have delivered services in policing, or a similarly complex environment, using industry recognised approaches. The role will require strong problem-solving and project management skills to plan, coordinate, optimise and deliver automation projects to set timescales and budgets. You will have the ability to address technical challenges and evaluate the impact of implemented solutions.

The ideal candidate will possess demonstrable technical expertise and experience of automation tools and platforms. You will be familiar with IT environments and have suitable knowledge and understanding of interdependencies of systems, services and technologies – including software development and system integration.

• Undertake research and analysis as directed by the Innovation and Vital Signs Manager or Chief Superintendent Automation lead, on a range of automation related enabling projects, identifying areas for improved performance, increased efficiency and opportunities for cost savings.
• Develop best practice Business Analysis process, practice and templates for use across automation delivery projects. Analyse and document business process maps, overlaying current technology/automation and data flows to establish where change would provide demonstrable benefits.
• Develop business process maps, identifying gaps and improvements in technology/automation support for the revised process to reduce complexity of human and computer interactions and maximise benefits.
• Engage with all stakeholders to understand the needs and aims of the business in relation to new technology/automation. Provide a critical friend service to departments undertaking process change to establish operational readiness to adopt the new solution/process.
• Develop functional requirement sets for new technology/automation procurement processes, aligning to the ongoing and emerging automation programme and all its requirements.
  Identify and resolve problems and issues in all phases of the project, escalating issues to lead stakeholders when necessary, so that complex matters can be resolved and/or issues avoided that might otherwise delay the project.
• Identify the probability and impact of risks to the Innovation and Vital Signs Manager, Chief Superintendent for Automation, other Stakeholders and Project…