Service Delivery Lead

Overview

Are you the candidate we are looking for? At Shaftesbury Chelmsford we are recruiting for a Service Delivery Lead. This role will cover our services at St Giles and Cranfield Court. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life.

They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children’s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well.

• Provide support to the staff and people supported.
• Take full responsibility for the development and implementation of systems and processes to ensure the highest quality of care and support.
• Work with the relevant governing bodies on new business opportunities for the service.

• Hold CQC registration.
• Hold a Level 5 in Health and Social Care, or be willing to work towards this qualification.

Cranfield Court offers a high level of support 24/7, with person-centred, responsive care for up to 20 adults with physical and intellectual disabilities. Our experienced team provide positive behaviour support to enable those in our care to live a flourishing life.

St Giles is a supported day service operating from 7.30am–8pm. It supports adults with learning disabilities and mental health conditions, with person-centred and holistic assessment, to enable social integration and greater independence. It provides wellbeing support and night-time security in an accessible and welcoming environment with large outdoor communal gardens and individual spaces for people we support.

• Birthday recognition: frontline care staff can take the day off on their birthday from their annual entitlement.
• Great CQC result rewards: if your service is rated good or equivalent in all domains, staff receive a £30 gift voucher; if rated outstanding, £50 voucher.
• Acknowledgement for going above and beyond: nomination for a recognition letter and/or up to £50 gift voucher.
• Excellent training package provided for all staff.
• Generous annual leave entitlement: 25 days + 8 bank holidays for the first 5 years, increasing to 28 days + 8 bank holidays after 5 years.
• Pension scheme.
• Access to employee assistance program.
• Commitment to safeguarding and welfare; enhanced DBS/Access NI check required for all offers.
• Disability Confident Scheme and equal opportunities; applications welcome from all regardless of age, disability, gender, ethnicity, religion or sexual orientation.

Shaftesbury is a disability charity committed to enabling children, young people and adults to live a life that adds up for them. We promote inclusion and wellbeing for all through a range of disability care, special education and rehabilitation services. We strive for people to take part, contribute and be valued, with a focus on connected lives.

Shaf tesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.