Patient Flow Co-Ordinator

Mid and South Essex NHS Foundation Trust

The closing date is 12 February 2026

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team. We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

Key responsibilities include:

• Providing advice and patient management relating to complex discharge scenarios.
• Working collaboratively with the multidisciplinary team to facilitate appropriate and timely discharges by providing continuity in discharge planning and effective dissemination of information.
• Ensuring all relevant social service referrals are made in a timely manner, monitoring response times, and acting upon any delays.
• Serving as a point of contact for the ward regarding discharge and ensuring the ward carries out the specific responsibilities outlined within this Job Description.
• Being proactive with regard to patient flow and discharge.

Additional details: This post is a 6‑month fixed‑term contract. The role is not sponsored.

The Assistant Patient Flow Co‑ordinator role is a varied role with a primary focus on patient flow and patient discharge. You will be the point of contact on the ward for information and advice to staff, patients and relatives/visitors.

You will work collaboratively with the Multi‑Disciplinary Team (MDT) to facilitate safe and timely discharges by providing continuity in discharge planning and effective dissemination of information.

Day‑to‑day responsibilities include, but are not limited to, attending MDT board rounds and collating detailed information about each patient, escalating diagnostics and speciality reviews, patient transport bookings, communicating with patients and their families, liaising with pharmacy, ensuring there is a clear plan from all in the MDT and providing effective written documentation about discharge progress.

You will be computer literate; have excellent communication skills both written and verbal.

We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward‑thinking and enthusiastic we want you to join us.

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your role and the support to succeed and progress.

This will be a full‑time post working Monday to Friday shifts covering 08:00-16:00 & 10:00-18:00. You will be employed under the Flow Hub at Broomfield and will work within a team covering a group of ward within a zone. You may be required to cross cover as the service requires.

Please see attached job description setting out the details of the role and responsibilities.

We look forward to your application.

• A-level NVQ3

• Previous experience working with computers
• Previous NHS hospital experience within a ward setting
• Experience in the care sector

• Ability to maintain clear written records, excellent oral communication, and interpersonal skills.

• Flexible attitude to work and work hours to meet service needs
• Commitment to own personal development.
• Respects privacy, dignity and religious and cultural beliefs.
• Has the capacity to analyse results and demonstrates a high level of accuracy and attention to detail

• Tolerant, calm and respectful outlook
• Able to recognise own limitations.
• Evidence of behaviour consistent with the Trust staff charter.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid and South Essex NHS Foundation Trust

£24,937 a year (Pro Rata for Part Time)