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Client Relationship Manager

Service Team Lead – Checkout Excellence & Customer Experience

Job in Chelmsford, Essex County, CM1, England, UK
Listing for: B&Q
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A leading home improvement retailer in Chelmsford is looking for a Service Team Manager to lead the checkout team and shape the customer experience. You'll drive service excellence through a motivated and high-performing team. The role requires customer obsession, strong emotional intelligence, and effective problem-solving skills. Benefits include a competitive salary, bonus scheme, share options, and a substantial holiday allowance.

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