Deputy Auditor - Licensing

overview

lewis county is currently hiring a deputy auditor - licensing within the auditor's office.

all applicants must go to the
lewis county website
to get detailed instructions on how to apply. Applicants who do not follow detailed instructions listed on the county website posting will be disqualified.

job type: regular full-time; non-exempt

salary range: range 115: $4,047 – $5,439/mo. (doq)

nature of work: under close supervision, performs a variety of clerical and technical licensing functions for the lewis county auditor’s office; assists customers with vehicle, vessel and mobile home licenses, permits and transactions; collects fees and payments for services, and records the transactions. Incumbent will eventually cross train into recording services. Once cross trained, incumbent’s salary will be adjusted to grade 116: $4,218 - $5,670/mo.

essential functions: the following duties are not intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• answers and directs incoming calls; responds to inquiries on county processes and procedures.
• provides customer service to the public and other governmental agencies in person and by telephone.
• assists customers with title transactions including vehicle, vessel, and mobile home transactions.
• issues vehicle licenses, permits, handicap placards, and marriage licenses.
• collects and documents fees for county licenses, permits, and other transactions.
• balances and maintains assigned cash drawer; prepares bank deposits and transmittals to the county treasurer’s office.
• reconciles workstation inventory; identifies and researches discrepancies; prepares licensing subagent inventory.
• performs a variety of routine clerical duties including data entry; sorts and processes departmental mail.
• provides assistance in maintaining, cleaning, and troubleshooting office equipment.

working environment / physical demands
: work is performed in a standard office environment and at the public counter; subject to sitting and standing for extended periods of time, bending, reaching, and lifting of objects up to 25 pounds.

required: high school diploma or g.e.d. Equivalent; and one (1) year general office or customer service experience.

department of licensing certification and a notary public license is required within six months of hire.

competencies (knowledge, skills, abilities, and behaviors):

knowledge of:

• customer service standards and protocol.
• general office practices and equipment.
• standard computer software applications.

skills in:

• performing a variety of licensing and clerical functions.
• responding to inquiries and providing customer service to the public.
• processing technical documents and maintaining accurate records.
• establishing and maintaining effective working relationships with other staff, and the general public.
• communicating effectively verbally and in writing.

ability to:

• learn and follow county policies and procedures.

behaviors:

• regular, reliable attendance.