Part-Time Paratransit Operator

Job Title: PT Paratransit Operator
Department: Care-A-Van
Status: Part Time
Reports To: Director of Paratransit Services
Company: CARTA (Chattanooga Area Regional Transportation Authority)
Location: Chattanooga, Tennessee
Pay Rate: $20.27 hourly, non-exempt

The Paratransit Operator is responsible for safely transporting elderly passengers and individuals with disabilities along specified routes while maintaining professionalism and ensuring passenger comfort and safety. This position requires excellent communication skills, adherence to schedules, and the ability to assist passengers with mobility challenges. Operators must comply with all traffic laws, safety regulations, and company policies while maintaining accurate records and documentation.

• Passenger Transportation & Assistance: Operate a Paratransit vehicle to transport elderly passengers and individuals with disabilities safely and efficiently.
• Assist passengers from the door of pick-up to the door of delivery, ensuring their safety and comfort.
• Provide physical assistance as needed, including kneeling, bending, twisting, and standing to support passengers with disabilities.
• Maintain established time schedules and ensure timely arrivals and departures.
• Customer Service & Communication: Communicate professionally and courteously with passengers, caregivers, and the public. Address passenger concerns and provide necessary assistance while ensuring a positive experience.
• Compliance & Documentation: Process daily paperwork and complete required reports accurately. Adhere to all safety protocols, company policies, and regulatory requirements. Follow all traffic laws and company operating procedures to ensure safe and legal operation of the vehicle.

• High School Diploma or GED required.
• Must be at least 21 years old.

• Must obtain and maintain a Commercial Driver’s License (CDL) with a minimum Class B and Passenger endorsement.
• Ability to pass periodic Department of Transportation (Use the "Apply for this Job" box below). examinations conducted by the company physician.
• Maintain a valid DOT medical examination card.

• Strong customer service and interpersonal communication skills.
• Ability to operate a vehicle safely under varying traffic and weather conditions.
• Physical ability to assist passengers with disabilities, including lifting, bending, and kneeling as required.
• Ability to manage time effectively and adhere to schedules.

CARTA is an equal opportunity employer. We embrace diversity and are dedicated to fostering an inclusive environment for all employees.

If interested in applying, contact the HR team no later than August 6th, 2025.

Entry level

Part-time

Management and Manufacturing