LEAD TEAM MEMBER - Popshelf

Overview

pOpshelf offers a fun, stress‑free shopping destination with everyday items priced under $5 and select items above $5. Our rotating seasonal, home décor, health, beauty and party product selections create a trendy shopping experience.

Lead Team Member General Summary

The Lead Team Member maintains a clean, well‑organized store and creates a customer‑first culture through exceptional store standards. Duties include assisting customers, operating a cash register, stocking and recovering merchandise, cleaning the store and performing other duties assigned by the Store Team Leader to maximize profitability and customer satisfaction while protecting company assets.

• Provide superior customer service and exceed expectations.
• Model product knowledge and selling techniques.
• Maintain a safe, clean and well‑organized store environment.
• Assist in merchandising the store to attract and retain customers.
• Rotate product to create eye‑catching displays and drive sales.
• Complete daily and weekly cleaning responsibilities.
• Follow company policies and procedures.
• Operate cash register and scanner, collect payment, make change and bag merchandise.
• Assist customers in self‑checkout process at multiple registers.
• Open and close the store under the guidance of the Store Team Leader.
• Perform additional duties as necessary in the absence of the Store Team Leader.

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandising guides.
• Basic mathematical skills (addition, subtraction, multiplication, division, percentages).
• Experience with cash register functions.
• Knowledge of cash handling and deposit control procedures.
• High school diploma or equivalent; six months of supervisory experience preferred.

• Frequent walking, standing, bending, stooping and kneeling.
• Handling merchandise and equipment (scanners, pricing guns, dollies).
• Lift up to 40 lbs routinely, occasional up to 55 lbs.
• Occasional climbing (ladder) and driving.
• Fast‑paced environment with moderate noise.
• Exposure to strong scents and weather conditions.

pOpshelf is an equal opportunity employer.

pOpshelf offers a wide range of benefits including health insurance, supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid parental leave, and more. Eligibility and waiting periods may apply. For additional details see