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Store Manager - Hamilton Place Mall

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Adore Me
Full Time position
Listed on 2026-01-27
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 18 - 30 USD Hourly USD 18.00 30.00 HOUR
Job Description & How to Apply Below
About us

Adore Me is reinventing the lingerie experience. We design affordable, inclusive, and trend-forward intimates that make every customer feel confident and empowered. With extended sizing, fashion innovation, and a commitment to accessibility, we’re breaking industry norms — one bra at a time.

As part of theVictoria’s Secret & Co. family, we’re expanding our retail footprint across the U.S. and building a new kind of store experience: one that’s welcoming, inspiring, and performance-driven. We’re looking for passionate leaders ready to shape the future of Adore Me, in-store and beyond.

Our Mission

We believe lingerie should inspire confidence and celebrate individuality. Through inclusive products, exceptional service, and empowered teams, we’re redefining what it means to shop for intimates.

Position Overview

The Store Manager is a values-driven leader responsible for delivering top-line sales results and leading a high-performance store team. This role owns all aspects of store operations: from client experience and team development to payroll and visual execution while ensuring the Adore Me brand comes to life in every interaction.

As Store Manager, you will set the tone on the sales floor, develop future leaders, and drive performance through clear goals, coaching, and accountability. You’ll partner closely with your Area Manager to identify opportunities and take action that fuels growth.

What We Offer
  • Competitive hourly rate: $18–$30/hour (to adjust upon state), based on experience
  • Monthly bonus program based on store performance
  • Career growth opportunities within Adore Me and the broader VS&Co. network
  • Structured onboarding and leadership training programs
  • A diverse, inclusive, and supportive team culture
  • Eligibility for benefits including medical, dental, vision, 401(k), and more
    * * Eligibility dependent on full-time status and tenure
Key Responsibilities

Sales Leadership & Business Performance
  • Lead the sales floor through daily goal setting, zoning, and real-time coaching
  • Consistently drive performance across key metrics: sales, conversion rate, AOV, and UPT
  • Analyze business reports and take action to improve underperforming areas
  • Use daily, weekly, and monthly KPIs to build strategies that grow revenue and customer loyalty
  • Plan and execute product launches, floor sets, and seasonal strategies to meet business needs
Team Management & Talent Development
  • Hire, train, and develop a high-performing team that reflects Adore Me’s values and brand standards
  • Conduct regular one-on-ones, performance reviews, and coaching conversations
  • Manage team scheduling and payroll to align with traffic patterns and budget targets
  • Foster a team culture of accountability, inclusion, collaboration, and motivation
  • Identify internal talent and prepare leaders for future roles
Customer Experience
  • Act as the Head Coach on the floor, modeling exceptional customer service at all times
  • Create a welcoming, inclusive atmosphere where every customer feels seen and valued
  • Ensure product knowledge, clienteling, and upselling are prioritized in all interactions
  • Maintain high standards for bra fittings, try-on room service, and problem resolution
  • Gather and act on customer feedback to continuously improve the in-store experience
Operations & Visual Execution
  • Own the execution of brand presentation standards including merchandising, signage, and cleanliness
  • Manage inventory flow including deliveries, backstock, transfers, and damages
  • Oversee daily opening/closing procedures, cash handling, and compliance checks
  • Maintain accurate reporting and adherence to company policies, HR processes, and safety regulations
  • Partner with HQ and cross-functional teams to execute national campaigns and retail directives

This role requires the ability to lift and carry up to 40 lbs., as well as frequent bending, standing, walking, and movement throughout the sales floor.

What We’re Looking For
  • 5+ years of experience in a store leadership role (Store Manager or equivalent)
  • Proven ability to coach, motivate, and develop others in a retail environment
  • Track record of exceeding sales goals and using data to drive decisions
  • Passion for delivering exceptional customer experiences
  • A…
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