Service Helper

Who We Are:

Thank you for your interest in Mueller Water Products, Inc.

For more than 165 years, Mueller Water Products, Inc. has been building the future of water infrastructure. From lifesaving fire protection to data intelligence, we are committed to developing products and solutions that help cities and utilities deliver clean, safe drinking water to hundreds of millions of people across North America.

Our purpose is to connect communities to water, life’s most essential resource, with exceptional, people solutions and products. Behind that purpose is a dedicated team, united by our shared values of respect, integrity, trust, inclusion and safety. With a vision to be the leader in water infrastructure solutions—solving challenges, enriching lives and safeguarding the future—we are making a positive impact that will last for generations.

By joining Mueller, you become part of a dynamic team dedicated to excellence and innovation, working collaboratively to achieve meaningful results. We champion our people because when they succeed, our communities thrive. We invite you to learn more about career opportunities with us and consider submitting your application.

Mueller Water Products is the nation's leading manufacturer of flow control devices for the water and gas distribution industries and has an immediate opening for a Service Helper in our Chattanooga, TN facility. For over 160 years MWP’s manufacturing commitment has ensured one of the world’s most precious resources, clean drinking water, reaches millions of people daily. Come be a part of something that sustains and enriches the lives of every human being.

Job Description:

Mueller’s manufacturing commitment ensures one of the world’s most precious resources, clean drinking water, reaches millions of people daily. Come be a part of something that sustains and enriches the lives of every human being. As a Service Helper, you will …

• Maintain a clean and organized work environment by regularly sweeping, disposing of scrap materials, and clearing walkways and workstations of debris
• Ensure that machines are properly cleaned and maintained
• Assist in moving and staging raw materials, parts, and tools within the machine shop to support production workflows
• Deliver and retrieve materials and components from storage areas or other departments
• Help maintain tools and equipment by ensuring they are properly stored, cleaned, and ready for use
• Provide general support to operators by assisting with setup, part loading/unloading, and other tasks as needed
• Ensure that operators have easy access to materials, tools, and equipment to prevent delays in production
• Follow machine shop safety policies and adhere to lockout/tagout procedures
• Report any hazards, unsafe conditions, or equipment malfunctions to supervisors or team leads
• Operate forklift as necessary
• Work safely in the manufacturing production environment
• Follow detailed verbal/written assembly instructions, processes, and procedures
• Properly fill out basic forms, reports, and label products correctly that pertain to job duties
• Communicate and work effectively with others
• Provide hands‑on and verbal job function training to coworkers as needed
• Report problems with quality, processes, equipment and materials to the Production Supervisor or member of management
• Record daily all work performed and correct distribution of work time
• Use software systems as needed to complete job duties
• Contribute to culture of high‑quality products
• Maintain a clean and organized work area to facilitate manufacturing functions
• Perform other job‑related duties as directed by supervisor per CBA and company policies
• The Supervisor will instruct each employee in the responsibilities as listed in the procedures
• The Supervisor will inform each employee where to access the procedure manual

• Ability to work with your hands
• Ability to wear Personal Protective Equipment (PPE)
• Ability to lift and/or move 25 pounds, and up to 50 pounds
• Ability to work in extreme temperatures (hot/cold)
• Ability to frequently sit, stand, walk, reach at arm's length, stoop, kneel, and crouch
• Ability to use power tools, air…