Warehouse QA Associate

Job Title: Warehouse QA Associate

iFixit is the nexus of a global community showing people how to fix the things they own. We believe that we can make the world better by empowering people to take control of the things they own. We are the world's foremost experts in repair, and we've set the gold-standard for online repair documentation. Every day we help thousands of people fix their stuff, and we're on a mission to help millions more.

Our roots are in the California technology startup world, but our passion is tinkering. We are thrilled to be joining the making and manufacturing culture of Tennessee. We have officially moved into our eastern distribution hub and headquarters! We built a 50,000 square foot flagship location blocks from downtown in the historic Onion Bottom neighborhood on 12th street. Read more about our plans.

We're hiring for a Warehouse QA Associate to help inspect and prepare products for sale, investigate quality issues, and coordinate returns with suppliers. This role supports our mission to ensure customers receive only the best parts for a successful repair experience.

• Inspect products to ensure they conform to established quality standards and specifications, following documented processing procedures. This may include visual inspection, measurements, and/or functional testing.
• Verify that there are no discrepancies between the physical product being inspected and the product represented on our website's product page or the product documented in our inventory system.
• Process and label inbound inventory.
• Receive and stock products in an organized manner, ensuring accurate inventory tracking and proper placement on warehouse shelves.
• Perform inventory inspections as appropriate when a quality issue or concern is raised by the Customer Operations team.
• Perform routine product inventory counts and investigate discrepancies to ensure accurate reporting of inventory availability.
• Develop technical knowledge of core products — particularly display assemblies and batteries.
• Assemble components and materials into finished product assemblies according to documented processing and packaging procedures, ensuring product assemblies meet specifications.
• Follow proper safety procedures when handling batteries, including compliance to labeling regulations.
• Operate warehouse equipment including, but not limited to, pallet jacks, barcode scanners, and tape dispensers.
• Ensure a safe and organized work environment in compliance with all applicable safety regulations and procedures.
• Perform other tasks as needed and as directed.
• Help iFixit change the world forever.
• Contribute to, and keep up with, our rapid‑paced environment.
• Win the hearts and souls of the world over to repair.
• Maintain our high quality standards with an obsessive attention to detail.
• Be awesome.

• Prior experience in quality assurance, product inspection, or a related field preferred.
• Strong attention to detail with the ability to identify and communicate product discrepancies.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Availability to work 40 hours a week Monday – Friday.
• Effectively communicate and work in a team environment.
• Experience with computers and inventory management software.
• Previous warehouse experience including shipping and usage of RF guns is beneficial.

• A career where you will be actively working to make the world better.
• A repairable laptop, and any software you need.
• Full benefits package:
  Competitive medical, dental, vision and life insurance with generous employer contribution. Plus a stipend toward coverage for your dependent(s).
• 401k plan with 4% employer match.
• Flexible vacation time + paid holidays.
• Dependent Care FSA.
• Generous stipends towards repair & wellness.
• $400 towards a bike or alternative method of transportation.
• A sweet pair of headphones to get your head in the game.
• Team member discounts on parts and tools.
• Charitable contribution matching! We'll 100% match your tax deductible contribution.

When you go to a website like iFixit and scroll through the guides, it's easy to…