General Manager-Car Wash

Overview

General Manager-Car Wash-TN — must have car wash management experience.

The General Manager oversees the standardization and optimization of the assigned location’s daily operating performance through developed processes and procedures.

• The General Manager is responsible for overseeing the day-to-day operational activities of the location, ensuring that the site is managed and performing efficiently and effectively.
• The General Manager is the driving force behind a motivated team, working in a fast-paced environment to help shape the image of the Brand that will impact the business, its employees, and our communities.
• Create and maintain a positive, team-oriented work environment.
• Attract, recruit, train, and develop all attendants, key holders, and the assistant general manager.
• Train to perform preventive maintenance and repairs on equipment.
• Manage chemical inventory, scheduling, labor costs, and equipment functionality.
• Perform required administrative duties including disciplinary action, terminations, scheduling, employee relations, and life cycle recruiting.
• Continuously seek ways to improve the business.
• Take full ownership of the site’s Profit & Loss (P&L) performance.
• Ensure compliance with legal requirements and company policies and procedures.
• Ensure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responses.
• Develop and implement sales strategies to achieve and exceed sales goals.
• Lead the team with a strong sales mindset, driving performance and customer satisfaction.
• Participates in the hiring and training of hourly team members.
• Organizes and oversees the work and schedules of hourly team members.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.
• Perform other related duties as assigned.
• Take responsibility for site safety and compliance with company procedures.

• High School diploma
• 5+ years of experience in a Car Wash Leadership role
• Possess and maintain a valid driver’s license and insurance coverage
• Strong interpersonal skills
• A willingness to learn and grow
• Strong business acumen
• Flexibility in scheduling, including weekends, evenings, and holidays

• Organize and oversee the work and schedules of hourly team members
• Be trained to perform preventive maintenance and repairs on equipment
• Maintain a positive, team-oriented work environment
• Take ownership of the site’s Profit & Loss performance
• Ensure compliance with legal requirements and company policies and procedures
• Ensure safety and security are emphasized and trained
• Develop and implement sales strategies to achieve goals

• Ability to work outdoors in all weather conditions
• Be on your feet for extended periods of time
• Physically able to bend, stoop, squat, kneel, reach
• Ability to carry, lift, push, pull, and move up to 50 pounds
• Aware of surroundings and move safely around moving vehicles and equipment
• Safely climb and maneuver a 12 ft ladder
• Respond quickly to sounds
• Move safely over uneven terrain and in confined spaces
• See clearly and respond to dangerous situations
• Be mobile and engaged with all team members and customers at pay station, tunnel entrance, and vacuum lot

• Mid-Senior level

• Full-time

• Management and Manufacturing

• Staffing and Recruiting