Hotel Building Maintenance

Overview

The Maintenance Technician performs a variety of maintenance and repair tasks in order to keep the hotel in compliance with the company standards for functionality, cleanliness, safety, and security.

• Perform scheduled preventive maintenance and cleaning programs.
• Conduct daily walk-through and visually assess the safe and efficient maintenance of physical structure(s) ofthe hotel, all mechanical, electrical, H.V.A.C and all other hotel systems and related equipment
• Ensures all paint and flooring meet company standards.
• Repairs or replaces all HVAC systems such as individual air conditioning units as needed.
• Cleans and maintains the hotel’s exterior spaces such as the parking lot, dumpster area, outdoor guest area.
• Offer guests assistance whenever possible.
• Responsible for resolving escalated customer relations issues.
• Answers inquiries pertaining to hotel policies and services.
• Must appropriately address guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
• Responsible for positively representing and promoting the property.
• Ensures systems and procedures are in place and followed for guest safety and security.
• Assists guests and staff with anything that they may need from a maintenance perspective.
• Properly secures all tools, equipment, and supplies after use.
• Reports any major repair issues or requests to the General Manager.