Technology Services Camera Technician

Technology Services Camera Technician

Job Title-1100 Market Street, Suite 300, Chattanooga, TN 37402

Duration-6 month

8:00 am to 5:00pm Monday – Friday

Three (3) years of camera experience are preferred. A Bachelor’s Degree or any combination of equivalent experience and education. High School diploma or equivalent required.

Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, climbing, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Medium Work:
Exerting up-to 50 pounds of force occasionally, and/or up-to 20 pounds of force frequently, and/or up-to 10 pounds of force constantly to move objects. Incumbents may be subjected to electrical currents.

Incumbents in this classification perform, conduct a variety of camera and troubleshooting analysis by monitoring City-wide cameras; responsible for repairing all types of cameras and other related equipment;
Ensures work quality and adherence to established policies and procedures;
Specific job duties might include disassembling and inspecting camera equipment to determine the problem, repairing, cleaning and calibrating cameras and broken parts and testing cameras for performance;
Requires a good understanding of the different components that make up a camera;
You need to be able to read camera instructions and specifications to find and solve technical problems.

• Monitors and assists with City-wide cameras (RTIC, “Public Safety Cameras," and the other City Of Chattanooga and privately owned camera systems.)
• Fundamental understanding of DC(direct currents) and AC(alternating current) electrical circuits
• Monitors camera feeds channels to verify proper functionality in areas with City Cameras
• Monitors camera dashboard and works with City departments & vendors to restore service with Cameras
• Follows up on service requests submitted where troubleshooting or assistance is needed to restore camera service
• Works directly with the vendors and internal teams to determine cameras needed for new projects and upgrades
• Works closely with Technology Services (Service Desk, Project Management Office, Infrastructure/Networking, ), & CPD to provide support by:
  • Reviewing videos;
    Providing footage if requested
• Good communication skills
• Ability to work well with a team
• Knowledge of interpreting and diagnosing camera issues

Genetec Certification preferred.

• Ability to multi-task in a fast-paced environment
• Ability to effectively communicate and disseminate information as needed
• Ability to work with law enforcement units, and vendors
• Ability to accomplish tasks with little to no direct supervision
• Must be familiar with the following:
  Google Workspace:
  
  Google Docs/Google Sheets/Google Mail/
• Keen attention to detail
• Experience with camera replacement is preferred

Applicants selected will serve a six (6) month training/probationary period.