Clinic Receptionist

Job Summary and Responsibilities

As a Clinic Receptionist, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey. Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for seamless operations, and thoughtfully guide diverse patient populations, ensuring they feel at ease and understand their care instructions. To be successful in this role, you will possess exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach to facilitating a positive experience for all.

• Perform patient check‑in at the time of visit and complete all paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductible amounts.
• Copy/scan patient access related hard‑copy materials (e.g., , referrals, insurance cards) into the correct location in the electronic medical record.
• Prepare charts for patient appointments, ensuring all necessary information is complete.

• High School Graduate – General Studies, upon hire, or
• High School GED – General Studies, upon hire.

• One (1) year of health care experience.
• Electronic medical records experience.

CHI Memorial Medical Group (Mountain Management Services), a member of Common Spirit Health, is a leading provider of comprehensive office management services for Memorial Health Partners and affiliated physicians in Southeast Tennessee and North Georgia. Our award‑winning, faith‑based organization is dedicated to supporting the delivery of exceptional healthcare in the region. We are proud to be consistently recognized for excellence by organizations such as U.S. News & World Report, PINC AI™, CMS, Health grades®, Leapfrog, and as one of the Best Places to Work in Tennessee.

$15.00 – $20.33 per hour

Entry level

Part‑time

Health Care Provider

Hospitals and Health Care