Assistant Registrar

Position Title:

Assistant Registrar

Salary: $33,000.00/yr – $35,000.00/yr

At Chattanooga College MDTC
, Student Services team members help implement our strategy of “Where a small school can make a BIG difference!!”

The Assistant Registrar will provide student records and registration support to current and prospective students to support institutional operations, compliance, and student success. This includes responsibilities such as maintaining student records, coordinating registration activities, ensuring regulatory compliance, generating reports, and providing customer service to students, faculty, and staff. Ideal candidates must have excellent interpersonal, communication, problem-solving, and listening skills. Candidates must be able to adapt to a fast-paced work environment and manage multiple priorities and changing assignments.

This is a professional, non-instructional position supporting the Registrar/Student Services Department. This role requires considerable interaction with students, faculty, staff, and external partners through individual interactions and ongoing operational support. Assistant Registrars are expected to possess extensive knowledge of institutional policies, accreditation requirements, student information systems, and record-keeping procedures. They must be able to interpret individual needs, provide accurate guidance, and work effectively with individuals who may be confused, stressed, or demanding.

Employees in this role can expect to support individuals regarding registration, enrollment status, academic records, and institutional processes; assist with decision-making related to academic and administrative requirements; and help guide individuals toward successful outcomes. This position requires maintaining confidentiality and accurate records to ensure compliance with accreditation standards, institutional policies, and federal regulations (e.g., FERPA, as applicable). The role may also support institutional events such as Orientation, Registration periods, and Graduation.

A strong commitment to equity, access, and student success is機 essential.

• Provides records management and registration support to a diverse student population, including regular contact regarding enrollment status and academic records.
• Implements institutional and departmental priorities related to compliance, data integrity, and operational effectiveness.
• Supports students, faculty, and staff through individual interactions to address questions and resolve concerns related to registration and records.
• Educates individuals on institutional policies, procedures, timelines, and academic record requirements.
• Utilizes and maintains student information systems and related technology to promote efficiency, accuracy, and access.
• Completes required professional development and training annually.
• Supports department-wide and student services initiatives.
• Maintains accurate, confidential documentation and records in compliance with institutional, accreditation, and federal requirements.
• Collaborates with academic departments, admissions, financial aid, and other campus partners to ensure seamless operations.
• Provides appropriate referrals when student concerns fall outside the scope of the Registrar’s Office.
• Upholds confidentiality and complies with institutional policies, accreditation standards, and federal regulations.
• Assists with planning and coordination of registration periods, Orientation, and Graduation.
• Maintains tools, systems, and resources necessary to effectively perform job duties.
• Remains current on relevant laws, regulations, accreditation standards, and emerging best practices related to records management.
• Collaborates with the Registrar and Student Services leadership.

Please note:

This job description is not exhaustive, and additional duties may be assigned as needed.

• Strong interpersonal, فت, communication, and customer service skills.
• Ability to establish and maintain effective working relationships with students, faculty, and staff.
• Ability to communicate clearly and professionally in verbal and written formats.
• Strong organizational skills and attention to…