Customer Service Representative; CSR
Job in
Chattanooga, Hamilton County, Tennessee, 37421, USA
Listed on 2026-03-09
Listing for:
Kinsmith Finance
Full Time
position Listed on 2026-03-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Job Description & How to Apply Below
Description
Kinsmith Finance helps people in our communities solve financial challenges through responsible lending and personal service.
As a Customer Service Representative, you'll work directly with customers in the branch to process loan applications, accept payments, and assist in successfully managing their accounts.
What You'll Do
- Greet and assist customers in person and by phone
- Process loan applications and payments
- Answer questions about accounts and loan options
- Work with customers to find solutions if they become past due
- Maintain accurate customer records
- Work with your team to meet branch goals
- Strong people and communication skills
- Dependable and organized
- Positive attitude and strong work ethic
- Customer service or retail experience preferred
- Monthly performance bonuses up to $1300
- Paid training
- Paid time off
- Opportunities for promotion
Qualified applicants should have:
- Strong communication, organizational, and problem-solving skills.
- Prior Finance, Retail, or Sales experience.
- Ability to work beyond our standard weekday hours if necessary to meet business goals.
- Basic Computer Proficiency
- High school diploma or equivalent
- Valid driver's license, reliable personal transportation
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