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Branch Lead CSR: Customer Experience & Team Coaching

Job in Chattanooga, Hamilton County, Tennessee, 37450, USA
Listing for: Builtwell Bank
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A regional financial institution is seeking a Lead CSR in Chattanooga, TN, to be the first point of contact for customers, providing exemplary service while overseeing other customer service representatives. Key responsibilities include transaction handling, team coaching, and ensuring high customer satisfaction. Ideal candidates will have a high school diploma and basic computer skills, alongside a commitment to teamwork and customer service excellence.
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