Public Relations Coordinator - Library

Work/Library

Hours:

Monday - Saturday, 9:00 A.M.

- 6:00 P.M. (EST)

* Hours may vary due to work assignments or projects.

FLSA Status: This is an Exempt position.

Department: Chattanooga Public Library
Work Location: Downtown Library
- Broad Street

Incumbents in this classification are responsible for coordinating all public and media relations for a department. Duties include addressing larger and more sensitive public relations issues; serving as primary liaison to the media; distributing news releases, photos and fact sheets; coordinating internal communications and special programs and projects for the department and conducting media training for City employees. Work is performed with general direction, working from broad goals and policies.

The Public Relations Coordinator 2 is the second level of a two level public information series.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Coordinates all public and media relations for an assigned department.

Responds to media and public inquiries for assigned department which includes responding to emergency scenes and providing relevant information to the news media; preparing and disseminating news releases on emergency incidents; generating positive press coverage of departmental activities; advising management on newsworthy matters and activities that generate a positive images; monitoring news coverage and maintaining files of news clippings; representing the department with other emergency services agencies and performing other related activities.

Prepares internal and external communications which includes preparing written correspondence for management staff; reviewing correspondence prepared by staff; preparing and disseminating updates; posting news releases on the website and performing other related activities.

Coordinates a variety of special projects and events for the department which includes facilitating planning meetings; coordinating the allocation of resources; arranging media coverage and performing other related activities.

Represents the department in/on a variety of meetings, committees, task forces and/or other related groups in order to receive and convey information.

Develops, plans and implements community education, outreach and marketing activities, materials and publicity for applicable public information and/or involvement programs.

Participates in developing and monitoring public information budgets.

Creates newsletters, brochures, flyers, banners, displays, posters and other marketing materials and coordinates and oversees the printing and incorporation of items on the City's website.

Develops, prepares, implements and distributes educational and promotional materials, videos and other collateral materials to publicize services, programs and events for assigned area of responsibility; coordinates the dissemination of materials. Coordinates with vendors for distribution of outgoing materials, including television, radio and print.

Manages all department social media accounts, which includes writing, designing and scheduling social media posts and advertisements; responding to and monitoring public inquiries over social media accounts. Creates new social media accounts where applicable; implements strategies to increase following on social media; and reports performance internally, as needed.

Designs, lays out and coordinates the printing and dissemination of applicable reports, policy manuals, lists and/or other applicable items.

Uses Photography/Videography to capture imagery that documents incidents, ceremonies, academy progress, and other events pertinent to the department's work.

Uses, carries, and answers their cell phone for business purposes as determined by the assigned job duties and department head.

We are a 24/7 Emergency Services Department after hours communication and response…