Embraer Technical Sales Manager

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West Star is the fastest growing maintenance repair organization in the industry and we recognize this is the result of our talented team of trusted employees working together to deliver customer service excellence. We are committed to providing our employees with personal and professional growth opportunities while fostering a culture of respect and well-being with a small company feel.

When you join our team we don’t think you should have to wait for your benefits to kick in. That’s why when you start, they start with you! This includes medical, dental, 401K match, time off accruals, weekly pay days and much more. We don’t want you to live to work, we want you to work and live.

This position is primarily responsible for targeting opportunities to identify sales leads then providing customers, Regional Sales Managers and Program Managers with technical analysis in preparation of routine to complex work packages. This position is based on site at the West Star Aviation Chattanooga, TN facility. Standard business hours are 8am – 5pm but the job expectation is to work as needed to accomplish the sales objective which may include customer entertainment / dinners in the evening and attending industry trade shows or events.

• Utilize , Amstat, Corridor and other aviation databases to manage and identify sales opportunities;
• Analyze our industry market, competition, service / product offerings and trends to develop strategies ensuring WSA alignment with the market findings;
• Identify, evaluate and recommend marketing opportunities consistent with product line objectives;
• Prepare a schedule of customers to target by date of next maintenance event for each sales region;
• Call upon customers to inquire about the status of their upcoming maintenance event, and organize internal schedule of sales opportunities based upon the probability of capturing the opportunity;
• Coordinate with Regional Sales Managers regarding specific maintenance events in their region;
• Provide customers with technical support including maintenance requirements, proposal terms and conditions plus other data related to customer inquiries;
• Prepare sales presentations, contract reviews and proposals to ensure the successful outcome of transactions. This may be completed independently or in conjunction with other departments as needed;
• Communicate with Contract Administrators to answer questions and provide additional input on RFQ’s to include reviewing quotes to ensure accuracy of technical data;
• Conduct a routine cost analysis of completed jobs by doing an internal review of historical costs vs current proposals;
• Routinely maintain and update a database of relative pricing for specific flat rate and time and material job tasks;
• Monitor company conformance to original proposals and maintain continual review to ensure all work scope, terms and conditions are met.
• Attend industry trade shows and vendor events as necessary to maintain existing and develop new relationships.
• Other duties as assigned.