Sr. Wellbeing Consultant

Sr. Wellbeing Consultant

Unum

Join the team at Unum as a Sr. Wellbeing Consultant to help employees thrive across life's moments.

Responsible for implementing and managing health and wellbeing programs that align with company policies and regulatory requirements. Drives employee engagement and program effectiveness through data‑driven insights, strategic communication, and cross‑functional collaboration. Supports clear and targeted benefits communication to enhance understanding, awareness, and participation. Maintains high standards in plan administration, vendor management, and compliance, with a strong focus on employee experience, culture, equity, and inclusion.

• Leverage data and employee feedback to assess program performance and inform strategies, recommendations, and design changes that enhance health and wellbeing outcomes and align with business objectives.
• Collaborate with Corporate Communications to design and deliver targeted communication and education strategies that drive engagement and program awareness.
• Use employee feedback and insights to evaluate and strengthen communication and engagement initiatives.
• Partner cross‑functionally to ensure wellbeing initiatives are integrated into the broader employee experience and support culture, equity, and inclusion priorities.
• Develop and maintain compliant workflows and controls with internal teams and vendors to ensure adherence to regulations, company policies, and wellbeing plan provisions.
• Ensure plan provisions are correctly interpreted, consistently applied, and clearly communicated to employees, retirees, and beneficiaries.
• Provide guidance on complex plan provisions and interpretation, particularly where multiple plan documents or contracts intersect or have been amended.
• Support the development and implementation of strategic initiatives that deliver high‑quality wellbeing programs for employees.
• Support the development of high‑performing, integrated vendor partnerships that deliver effective wellbeing programs for employees and their families, with a strong focus on member experience and outcomes.
• Support the design, implementation, and administration of large‑scale initiatives (e.g., annual enrollment, new program launches) by collaborating across teams and with vendors to deliver effective tools and resources for employees and their families.
• Manage the special handling of sensitive or complex cases, resolving issues and complaints that may elevate to formal appeal status.
• Regularly assess wellbeing program competitiveness through external benchmarking and review of market, legal, and industry practices.
• In partnership with Total Rewards Team leadership, conduct annual reviews of program delivery to identify risks or areas of concern, and recommend corrective actions with project plans to mitigate or resolve them.
• Establish and maintain strong connections among vendor partners and wellbeing programs to ensure alignment with Total Rewards strategy and objectives.
• Analyze data and reports to identify gaps, issues, and areas of concern, recommending corrective actions.
• Provide staff support to the Benefits Administrative Committee in the review and resolution of ERISA appeals.

• 5–7 years of experience in employee benefits.
• Bachelor’s degree strongly preferred.
• Strong quantitative, analytical, and problem‑solving skills.
• Effective project management and cross‑functional collaboration skills.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office suite of tools to support efficient, high‑quality results.
• Ability to develop compelling PowerPoint presentations that convey a clear narrative and connect with diverse audiences.
• Ability to simplify complex benefits information for a range of audiences.
• Proficiency in data analysis.
• Ability to monitor, measure, and recommend actions based on analytical insights and strategic objectives.
• CEBS certification preferred.

• Award‑winning culture.
• Inclusion and diversity as a priority.
• Performance Based Incentive Plans.
• Competitive benefits package that includes Health, Vision, Dental, Short & Long‑Term Disability.
• Generous PTO (including paid time…