Payroll Team Leader

We are seeking a dynamic and experienced Payroll Team Leader to join our Payroll & Pensions Department.

In this role, you will lead and manage a team of Payroll and Team Support Officers, ensuring that all payroll activities are delivered accurately and on time. You will oversee the planning and execution of each payroll cycle, meeting statutory deadlines and maintaining robust controls to minimise risk.

• Monitor and manage daily payroll processing activities.
• Complete monthly reporting and payment requirements for HMRC, pension providers, and other third parties.
• Coach, mentor, and develop team members to maximise their potential and build resilience within the team.
• Resolve escalated queries, delivering a professional and helpful customer experience.
• Maintain up-to-date knowledge of payroll and pensions legislation through continuous professional development.
• Build and maintain positive relationships with internal and external stakeholders.

• Minimum of five GCSEs (Grade C or above) or equivalent.
• At least 3 years direct payroll processing experience.
• Strong leadership skills with experience in mentoring and supervising staff.
• Excellent communication and customer service skills.
• Advanced Excel skills and the ability to problem-solve payroll and system queries.
• Knowledge of local government terms and conditions and experience with payroll systems such as Resource Link would be advantageous.

If you are passionate about payroll, thrive in a leadership role, and want to make a real impact, we would love to hear from you. Apply today and join a team that values your expertise and supports your career growth.

For an informal discussion about the role, please contact Richard Codjoe, Payroll Manager, on .