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Global Complaints & Regulatory Liaison; Hybrid

Job in Chatham, Kent County, ME4, England, UK
Listing for: Lloyd's
Full Time position
Listed on 2026-01-10
Job specializations:
  • Insurance
Job Description & How to Apply Below
Position: Global Complaints & Regulatory Liaison (Hybrid)
A leading insurance marketplace in Chatham is seeking a Complaint Liaison Associate to manage policyholder complaints escalated to the Financial Ombudsman Service. The successful candidate will ensure quality handling of complaints, maintain stakeholder relationships, and ensure compliance with regulatory standards. Skills in negotiation and effective communication, along with the ability to work independently, are essential.

This role offers supportive benefits and a hybrid working model.
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