Hospitality Officer

Position: Hospitality Officer (Permanent)
Location: Brompton

HOSPITALITY OFFICER

FULL TIME

Competitive Salary + Benefits

About Us

Join our Hospitality Team as a Hospitality Officer, where your passion for luxury travel, attention to detail, and exceptional organisational skills will help deliver seamless, high-end experiences for our guests. Working closely with internal teams and external partners, you will play a key role in ensuring every visit - in the UK or overseas - is planned and delivered to the highest standard.

The Role

As a Hospitality Officer, you will be responsible for organising and coordinating all aspects of guest visits, from accommodation and travel to events, dining, and activities. This is a dynamic, hands-on role that requires flexibility, discretion, and the ability to manage complex logistics for high-profile guests. You will be expected to anticipate needs, handle last-minute changes, and provide on-the-ground support during key visits.

Key Responsibilities

Organise and prepare guest visits in the UK and internationally, including hotels, venues, events, and activities.
Conduct advance checks of hotel accommodations to ensure all guest requirements are met.
Coordinate with hotel management and local security teams ahead of guest arrivals.
Plan and arrange activities such as theatre visits, restaurant bookings, sightseeing, and transportation.
Liaise with external suppliers including hotels, travel agents, and transport providers to ensure smooth delivery of services.
Attend destinations during key guest visits to support on-site arrangements and respond to queries.
Address and resolve complex or last-minute requests efficiently and professionally.
Stay informed on new destinations, experiences, and trending restaurant and hospitality offerings.
Travel within the UK and overseas as required.
Undertake additional duties within the scope of the role as requested by management.

What We're Looking For

We're seeking someone who:
Has experience in luxury travel, hospitality, or event management.
Is highly organised with a strong eye for detail.
Has proven experience coordinating logistics for high-profile or VIP clients.
Remains calm under pressure and can manage changing priorities.
Is confident producing professional itineraries and documentation.
Is proficient in Microsoft Office.
Has additional language skills (such as French, Spanish, or Italian), which would be an advantage.
Holds a degree in hospitality, tourism, or a related field (desirable)
Is flexible and willing to travel frequently.

What We Offer

The opportunity to work in a fast-paced, high-end hospitality environment.
Involvement in delivering exceptional guest experiences at an international level.
A professional and supportive team culture.
Opportunities for development and exposure to luxury hospitality and travel.

Apply Today!

If you thrive in hospitality, enjoy delivering outstanding guest experiences and are excited by international travel and complex logistics, we'd love to hear from you. Apply today to join our team