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Impactful Complaint Governance Liaison; FTC
Job in
Chatham, Kent County, ME4, England, UK
Listed on 2026-01-10
Listing for:
Lloyd
Full Time, Contract
position Listed on 2026-01-10
Job specializations:
-
Finance & Banking
Business Administration
Job Description & How to Apply Below
A leading global insurance marketplace is seeking a Complaint Governance Associate for an 18-month FTC in Chatham. The role involves acting as a liaison with the Financial Ombudsman Service, managing escalated complaints, and ensuring compliance with regulatory requirements. Candidates should possess excellent negotiation and communication skills, along with the ability to analyze complaint data accurately. This position offers a hybrid work model with a focus on diversity and inclusion.
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