Program Coordinator; PC - Northgate

Job Summary:

The Program Coordinator (PC) is responsible for the oversight, leadership, and care being provided within one residential setting. The PC is responsible for the daily well‑being and safety of the clients he/she works with, training employees, and ensuring the client’s care plans are being followed while also assisting clients with all activities of daily living (ADLs), personal cares, and program implementation and data collection.

Ensures adequate supervision of clients; assists with household maintenance and housekeeping.

Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age‑related and chronic medical conditions for over 50 years in the Twin Cities metro.

MORA provides an array of services:
Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost‑effective services for adults and children.

Week 1:
Sun 8am‑8pm, Mon 2pm‑9pm, Tues 2pm‑9pm, Wed 9 hours FLEX

Week 2:
Mon 2pm‑9pm, Tues 2pm‑9pm, Wed 9 hours FLEX, Sat 8am‑9pm

$20.00 per hour. Weekend differential +$2.00 hour for hours between Fri 10pm and Sun 10pm. Overnight differential +$1.00 hour for hours between 10pm and 6am ($12.13 per hour sleep hours only when assigned).

$1,500 retention bonus for full‑time staff & $750 for part‑time staff. Paid out over 1 year.

• Assists clients with daily cares, medical needs and supports, ADLs and mental health supports.
• Demonstrates an understanding of the person as a unique individual and how to implement programs in accordance with the Coordinated Service and Support Plan (CSSP), Coordinated Service and Support Plan Addendum (CSSP‑A), and Individual Abuse Prevention plan.
• Provides person‑centered services demonstrated through practice, action, and language.
• Assists Program Supervisor in the assessment and development of client program goals. Implements and monitors the program goals and the data collection by the house team.
• Completes quarterly progress reports for clients, ensuring they are being sent out.
• Participates in the planning of and being a part of the interdisciplinary team (IDT) client meetings.
• Liaison with day programs, guardians, and case managers. Works closely with the IDT to ensure continuity of care between providers.
• Responsible for the overall healthcare management for the clients in conjunction with the Medical Specialist (if applicable).
• Trains new employees and assists team members to understand client care plans, activities of daily living and active treatment.
• Oversees the house and client binders and works closely with the Program Supervisor/Lead in ensuring that they are maintained according to MORA expectations and licensing standards.
• Ensures fire and weather drills are completed according to licensing determined frequency.
• Works closely with the Program Supervisor/Lead and Employee Scheduler to ensure that all shifts including day program closures are placed on the Work Scheduler and are filled.
• Approves personal need items for clients based on guardian financial approvals and shops for personal needs unless delegated where appropriate.
• Responsible for oversight of household communications (email, phone, communication book, house calendar).
• Responsible for house financials, including the monthly financial audit, oversight of the client accounts, house bills, and recreation fund.
• Responsible for overall household maintenance, housekeeping and ordering (groceries, office supplies, cleaning supplies) unless delegated where appropriate.
• Completes quality improvement tool (Radar) unless delegated where appropriate.
• Completes Census of client leave days.
• Picks up and delivers mail to the Victoria office as needed.
• Ensures adequate supervision of clients, including remaining on shift until a replacement employee arrives.
• Works harmoniously…