Direct Care Worker II

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Job Description - Direct Care Worker II (260000JM)

The Department of Developmental Services (DDS) seeks a caring and compassionate applicant for the role of Direct Care Worker II (DCW II). The DCW II position is a shift supervisor role that provides oversight and direct services to individuals with developmental disabilities. This position offers opportunities for professional development and advancement within DDS.

• Assist individuals in meeting personal care and nutritional needs
• Assist and support individuals in making choices in their lives
• Maintain individuals’ rights by complying with applicable laws and regulations
• Provide leisure activities; may drive individuals to work, appointments, and recreational activities
• Provide daily supervision and training to Direct Care Worker I staff to ensure advocates for individuals with developmental disabilities demonstrate respect and positive regard
• Oversee, as the shift supervisor, the health and safety of individuals by administering medications
• Communicate with appropriate medical and health care providers regarding health concerns and accompany individuals to appointments as necessary

• Knowledge of practices and procedures necessary to assure health and safety of individuals, including evacuation procedures
• Ability to plan, assign, and coordinate the activities of others
• Ability to give written or oral instructions in a clear and understandable manner

Must possess current and valid Class D Motor Vehicle Operator’s License.

This position is located in the South Valley East Program in Charlton, MA.

Schedule:

10:00pm – 6:00am

Days Off:
Sunday/Monday

This is a 24 hour/7 days a week staff position. DDS requires employees in this position to be able to perform mandatory overtime when circumstances dictate the need.

The mission of the Department of Developmental Services (DDS) is to create innovative opportunities for individuals with intellectual and developmental disabilities, including Autism Spectrum Disorder, to participate fully in their communities. DDS serves over 43,000 individuals and manages a broad set of supports. The agency oversees approximately $3 billion in public funds and about 5,500 staff.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified according to the Human Resources Division's Hiring Guidelines

Recommended candidates must successfully complete pre-employment screening, including:

• Criminal background check (CORI) as required by regulations

For technical help with Mass Careers (including profile access or password reset), contact the Employee Service Center at for assistance.

For questions regarding this requisition, contact the Executive Office of Health and Human Services Human Resources at Ext. 4.

First consideration will be given to applicants who apply within the first 14 days.

Minimum Entrance Requirements:

• At least one (1) year of full-time or equivalent part-time experience in providing direct support services to persons with developmental/intellectual, emotional, or physical disabilities, or
• Any equivalent combination of the required experience and substitutions below

Substitutions:

• An Associate’s degree or higher in a human services field may be substituted for the required experience

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.

Salary placement is determined by experience and education in relation to the internal compensation structure as set forth by the HRD Hiring Guidelines. For bargaining unit positions, compensation is subject to applicable collective bargaining agreements.

Vaccination requirement:
Title 101 CMR 23.00 requires certain agency staff to have received COVID-19 and Influenza vaccinations or mitigation measures. Successful candidates will acknowledge vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, or national origin.

United States-Massachusetts-Charlton - RES 5261

Direct Care

Department of Developmental Services

Full-time

Night

Jan 27, 2026, 7:53:43 PM

1

$51,155.26 - $66,059.24 Yearly

If you have questions regarding diversity, equal opportunity, or reasonable accommodations, contact the Diversity Officer/ADA Coordinator:
Christina Hyppolite, Christina.

R.Hyppolite,

Bargaining Unit: 02-AFSCME -…