Customer Service Associate

As one of the largest for-profit thrift operators in the United States, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing our partners with valuable funding for their community-based programs and services.

We are proud of our 'Thrift Proud' motto. It’s the millions of loyal customers visiting our 300+ stores and our more than 22,000 team members that make this possible. Learn more about the Savers family of thrift stores, our impact, and the #Thrift Proud movement at

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate your uniqueness. Our team is made up of individuals from diverse backgrounds, experiences, and perspectives, each with something special to contribute.
• To work in a purpose-driven company with a business model that positively impacts both the planet and local communities.
• An investment in your career growth. With our aggressive store expansion plans, we prioritize the ongoing development of our team members.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise through Savers University, which develops and delivers robust training programs internally, supplemented by renowned external providers.
• Extended health care plans for full-time Team Members.
• Company-Paid Life and AD&D Insurance.
• A Group Registered Retirement Savings Plan (RRSP) with a generous company match to support your financial future.
• Paid time off for leisure or personal interests.
• A range of mental health services to support your well-being.