Software Engineer III Team Lead

The Company

2025 Deloitte Technology Fast 50 Canada Recipient & Fast 500 North America Recipient 🏆

SpryPoint is modernizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only truly cloud-native customer service and operations platform purpose-built for modern utilities.

Founded by industry veterans in 2011, we've grown from a profitable startup to a rapidly scaling company of 300+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers. Utilities face urgent demand to replace inefficient legacy systems while managing increasing operational complexity, and evolving customer expectations.

With more than a decade of experience, and a track record of successful implementations spanning water, electric, and gas utilities, SpryPoint has built a reputation as a trusted and mission‑critical partner to utilities across North America.

We deliver comprehensive solutions including SpryCIS, Spry Engage, Spry Mobile, and Spry Wallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user‑centric design, and unwavering focus on customer success.

Backed by strategic investment from Norwest Venture Partners since 2023, and an exciting new investment partnership from Insight Partners announced in 2026, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join our award‑winning team in transforming an essential industry that powers communities across the Americas.

At SpryPoint, we value collaborative work environments, automation, continuous learning, and delivering value to our users. We are actively seeking a highly skilled and motivated Software Engineering Team Lead to guide and lead our talented team of software engineers. As a technical Team Lead, you will play a critical role in ensuring the successful delivery of high‑quality software products. You'll provide leadership, technical guidance, and mentorship to your team members.

Your leadership will foster a culture of innovation, collaboration, and continuous improvement, empowering your team to deliver exceptional results.

• Provide clear direction, guidance, and mentorship to a team of software engineers
• Foster a collaborative and innovative environment, encouraging knowledge sharing and professional growth within the team
• Conduct regular one‑on‑one meetings and performance evaluations, offering constructive feedback and supporting career growth
• Collaborate with Product Owners to define and prioritize user stories and backlog items
• Serve as the Agile advocate and coach for the team, promoting Agile values, principles, and practices
• Facilitate all Agile ceremonies, including daily stand‑ups, grooming sessions, sprint planning, sprint reviews, and retrospectives
• Ensure the team adheres to Agile methodologies and continuously improves their Agile processes
• Monitor and manage the team's progress, identifying and addressing any obstacles that could hinder the sprint's success
• Work in collaboration with different functions of the organization including Product, User Experience Design, Customer Success, Sales and Service Delivery
• Work with the Customer Success team to support clients and manage incidents, manage and lead support developers and participate in the rotating on‑call schedule
• Plan, prioritize, and allocate tasks to team members, ensuring efficient use of resources and timely project delivery
• Provide technical expertise and guidance to the team, assisting with architecture decisions, code reviews, and problem‑solving
• Stay updated on industry trends, emerging technologies, and best practices, and encourage their adoption within the team
• Ensure the team follows coding standards, best practices, and quality guidelines
• Conduct thorough code reviews to maintain high code quality, identify potential issues, and promote continuous improvement
• F…