Systems Analyst; IT & Cybersecurity Operations Featured

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Systems Analyst (IT & Cybersecurity Operations)

Charlottetown, PEI Full-time $82000.00-$92000.00/year

Systems Analyst (IT & Cybersecurity Operations)

Company: Northumberland Ferries / Bay Ferries

Location: Charlottetown, PE or Halifax, NS

Job Type: Full-time

Reports To: Director, Technology and Systems

Keep our fleet moving and our data secure. As a Systems Analyst
, you won’t just be sitting behind a desk in a typical office. You will be the technical backbone supporting shore-based terminals, vessel-connected systems, and critical ship‑to‑shore connectivity. If you thrive in a role that blends hands‑on infrastructure support with high‑level cybersecurity operations, we want to hear from you.

You will be responsible for the day‑to‑day reliability and security of our enterprise IT systems. This is a "boots on the ground" technical role focusing on network administration, cybersecurity incident response, and system hardening. You will play a pivotal role in protecting our infrastructure from threats while ensuring our operational technology (OT) interfaces remain seamless.

• Infrastructure & Networking:
  Administer our Ubiquiti network environment (Uni Fi controllers, switches, APs) and manage ship‑to‑shore connectivity.
• Surveillance Management:
  Oversee company‑wide CCTV and video surveillance infrastructure, ensuring data retention and system reliability.
• Cybersecurity Operations:
  Act as the Technical Support Lead during incidents; manage DNS filtering, network segmentation, and endpoint protection.
• Incident Response:
  Lead forensic investigations, containment, and recovery activities while issuing security bulletins to stakeholders.
• Audit & Compliance:
  Prepare technical evidence for cybersecurity audits and regulatory inspections, ensuring we meet all governance standards.
• Microsoft 365 Admin:
  Manage 365 services, SharePoint security configurations, and data access controls.

• Technical Expertise:
  Proven experience supporting enterprise‑level networks, servers, and endpoints.
• Security Mindset:
  Hands‑on experience in cybersecurity operations, system hardening, and incident response protocols.
• Platform Proficiency:
  Advanced knowledge of Microsoft 365 administration and Ubiquiti/Uni Fi networking hardware.
• Communication:
  The ability to translate complex technical risks into clear, actionable advice for non‑technical stakeholders.
• Adaptability:
  Comfort working across diverse environments, from office settings to terminal interfaces and vessels.

• Microsoft 365 Administration & Security (Essential)
• Network Segmentation & DNS Threat Protection
• Vendor Coordination & Technical Troubleshooting
• IT Governance & Policy Development
• Audit & Compliance Support

• Unique Environment:
  Support a vital transportation link involving complex maritime technology.
• Professional Growth:
  Take a lead role in cybersecurity initiatives and infrastructure planning.
• Impact:
  Your work directly affects the safety and efficiency of our fleet and passengers.

Please visit our careers page to see more job opportunities.