Coach​/Core Crew Team Member - Charlottesville, VA

Coach/Core Crew Team Member - Charlottesville, VA

[solidcore] coaches lead clients through our signature 50‑minute, full‑body, low‑impact classes. They are responsible for educating clients on the use of our resistance‑based machines and empowering them to push through a challenging workout. Coaches are expected to think quickly and provide clients of differing skill levels with support and motivation. Class sizes are small, ensuring personalized attention and accountability in a group environment.

The lights are low, the music is on point, and the community is inspiring. At their core, solidcore coaches are dedicated to helping those around them discover what they’re truly capable of.

All coaches must undergo solidcore’s comprehensive training program. Training groups are small and highly selective, allowing for individualized support and tight‑knit relationships. Training managers are dedicated to each trainee’s success and provide ample feedback as well as trackable goals. Prior fitness teaching experience or fitness certification is not required.

solidcore is expanding rapidly. Team members who demonstrate passion for the brand are afforded unique opportunities to grow with us.

• Participate in team meetings and events.
• Learn new techniques and best practices from the coach community.
• Interact with and build relationships with clients and the fitness community.
• Embody the solidcore brand and culture.
• Create a fitness space that is welcoming and inclusive of all backgrounds and abilities.
• Perform routine client‑facing system tasks, including new account set‑up, scheduling, canceling, rebooking classes, package purchases, and other general account needs.
• Tour prospective clients through the facility, explain the solidcore workout in detail (including the science), and demo the workout.
• Regularly interact with clients to assess, address, and respond promptly to client requests and concerns.
• Maintain product knowledge for all studio retail operations, including class packages, apparel, and promotions.
• Communicate studio issues, events, or schedule changes to clients and solidcore team members as needed.
• Assist the Area Manager and coaches in daily operations, including keeping the studio clean and ensuring a superior client experience.
• Notify management of any employee or client complaints or grievances and assist in appropriate response.
• Address maintenance or equipment issues that are visible to clients.
• Communicate with studio leads via email, phone, and the point system to generate sales.
• Follow up with client lists to meet monthly sales quotas and respond to client emails.
• Alert coaches about client milestones and set up the keychain and board for celebration.

• Availability to coach a minimum of 6 classes per week.
• Part‑time coaching/core crew role.
• Ability to lift up to 30 pounds and walk throughout the studio.
• Flexible schedule, including mornings, evenings, holidays, weekends, and closing hours.
• High school education; some college preferred.
• Optimism, hard work, and a love for health, fitness, and the solidcore workout.
• Passionate about helping others become the strongest version of themselves and achieve their goals.
• Ability to thrive in a fast‑paced, entrepreneurial environment.
• Prior group fitness experience a plus but not required.
• Outgoing and personable with a desire to build relationships within and outside the solidcore community.
• Team player with a positive attitude.
• Genuine desire to inspire and motivate others.
• Reliable and professional.
• Comfortable using a microphone to lead a fast‑paced class with loud music.
• 1 year sales experience preferred.
• Mission‑Based Outcomes (MBO) experience preferred.
• Outstanding customer service skills.
• Strong organizational skills & attention to detail.
• Willingness to initiate tasks and perform duties without direction.
• Ability to stand for long durations.

• A minimum of fifteen hours of weekday availability per week (Mon‑Fri).
• One full weekend day per week.
• Ability to coach a minimum of three holidays per year:
  • One summer holiday (Memorial Day, Fourth of July, Labor Day).
  • One winter holiday (Thanksgiving,…