Habitat Store Part-Time Seasonal Retail Associate

Organization Habitat for Humanity of Greater Charlottesville

Habitat for Humanity of Greater Charlottesville is seeking a part-time, seasonal retail associate to process donations, maintain and organize work areas, lead volunteers, and support retail operations of The Habitat Store with superior customer service and professionalism. This is a part-time, seasonal position requiring working a Tuesday – Saturday schedule during the months of April – August to assist with a higher volume of patrons to the store .

• Screen community member drop-off donations for acceptability and unload professionally and efficiently
• Ensure donation processing systems are implemented and items are prepared for display
• Load customer purchases safely and professionally
• Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer/donor experience
• Work with Warehouse Coordinator, Volunteer Coordinator & Store Manager to plan/implement daily volunteer tasks and ensure positive volunteer experience
• Effectively train and supervise volunteers and volunteer groups
• Maintain exceptionally clean store and warehouse through sweeping, proper merchandising, and diligent attention to housekeeping
• Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times with input from Store Assistant Manager or Operations Manager
• Make miscellaneous repairs to damaged but valuable donations
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
• Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
• Adhere to all store policies and procedures
• Perform other duties as assigned by Warehouse Coordinator, Store Manager or Operations Manager

• Experience in retail sales
• Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
• Ability to work well with volunteers and supervise them effectively
• Knowledge of Google platform
• High level of strategic thinking
• Professional appearance at all times befitting the public face of Habitat
• Driver’s License and insurable driving record
• General knowledge of carpentry, HVAC, plumbing, electrical, types of wood, etc preferred
• Basic knowledge of power tools preferred
• Bilingual (Spanish) preferred
• Ability to lift 50 lbs consistently; 75 lbs occasionally, and be on feet for long periods of time in extreme temperatures
• Ability to climb ladders to add or remove merchandise from shelving or chains hanging from ceiling

In addition to the above, all staff members are expected to exhibit the following on a consistent basis:

• A dedication to an interdisciplinary, collaborative approach to work
• Passion for supporting the organization’s mission and for maintaining programmatic excellence
• Proven success working with individuals of diverse backgrounds
• Ability to manage multiple projects and assignments simultaneously, often with competing deadlines
• Communication skills that allow for productive sharing, debate, and exchange of information and ideas, whether verbally or in writing