Customer Service Specialist; Wage
Listed on 2026-02-02
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Retail
Customer Service Rep, Retail Associate/ Customer Service -
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Overview
The UVA Bookstore is seeking a responsible and motivated candidate who enjoys providing exemplary customer service while managing the daily operations required within a retail environment. Proficiencies include cashier and computer functions, stocking the sales floor, and receiving merchandise and transfers. All proficiencies will be in accordance with established policies and procedures. The location of this position is the Sabre Shop located within the Aquatic Fitness Center.
ScheduleMust be able to work a flexible schedule which includes weekends.
Work Hours:
Average 25-29 hours a week.
Position Compensation - $18 - $20 per hour
Required Knowledge,Skills and Abilities
- Strong customer service skills
- Strong interpersonal and communication skills
- Strong mathematical skills
- Basic computer knowledge including use of Microsoft applications, email, and other basic functions
- Computer and cash register experience
- Enthusiasm for athletics and sporting goods
- Ability to operate a POS/computer system
This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment policy linked by UVA.
Application ProcessTo apply, please submit an application online at (Use the "Apply for this Job" box below). and attach a current resume. Search on requisition number: R0080003.
Questions related to the application process may be directed to Keith Johnson, HR Specialist via email to fkj2t.
Background ChecksThe University will perform background checks on all new hires prior to employment.
Minimum RequirementsEducation: High school diploma or equivalent
Experience: At least one year of experience
Licensure: None
Preferred: 2-3 years of customer service experience is preferred
Physical DemandsThe job occasionally requires traveling some distance to attend meetings and programs.
Equal OpportunityThe University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
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