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Customer Service Specialist; Wage

Job in Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: The Rector & Visitors of the University of Virginia
Part Time position
Listed on 2026-02-02
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Specialist (Staff Wage)

Overview

The UVA Bookstore is seeking a responsible and motivated candidate who enjoys providing exemplary customer service while managing the daily operations required within a retail environment. Proficiencies include cashier and computer functions, stocking the sales floor, and receiving merchandise and transfers. All proficiencies will be in accordance with established policies and procedures. The location of this position is the Sabre Shop located within the Aquatic Fitness Center.

Schedule

Must be able to work a flexible schedule which includes weekends.

Work Hours:

Average 25-29 hours a week.

Compensation

Position Compensation - $18 - $20 per hour

Required Knowledge,

Skills and Abilities
  • Strong customer service skills
  • Strong interpersonal and communication skills
  • Strong mathematical skills
  • Basic computer knowledge including use of Microsoft applications, email, and other basic functions
  • Computer and cash register experience
  • Enthusiasm for athletics and sporting goods
  • Ability to operate a POS/computer system
Employment Status

This is a wage position which is not eligible for leave or other benefits and is limited to 1500 hours of work in a year. For more information, refer to the Wage Employment policy linked by UVA.

Application Process

To apply, please submit an application online at (Use the "Apply for this Job" box below). and attach a current resume. Search on requisition number: R0080003.

Questions related to the application process may be directed to Keith Johnson, HR Specialist via email to fkj2t.

Background Checks

The University will perform background checks on all new hires prior to employment.

Minimum Requirements

Education: High school diploma or equivalent

Experience: At least one year of experience

Licensure: None

Preferred: 2-3 years of customer service experience is preferred

Physical Demands

The job occasionally requires traveling some distance to attend meetings and programs.

Equal Opportunity

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.

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