Assistant General Manager

Join to apply for the Assistant General Manager role at Shake Shack
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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we’re committed to always doing the right thing. As one of the fastest‑growing hospitality brands, we craft unforgettable experiences for our guests.

As a member of the #Shack Fam, you’ll have access to hands‑on mentorship, training, and growth potential in a fun and inclusive environment.

• Lead, coach, and develop team members
• Manage inventory, quality, and safety protocols
• Meet and exceed financial and profitability goals by managing the budget
• Maintain top‑notch standards of excellence and hospitality
• Drive sales and profits while developing people
• Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
• Manage payroll and scheduling
• Promote the brand in the local community through word‑of‑mouth and restaurant events

• Minimum 3 years of Restaurant General Management experience in a high‑volume, fast‑paced environment
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Ability to learn and train others on all aspects of the Shack operations
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in all financial aspects of business operations
• Minimum 3 years of P&L responsibilities
• Food handler certification, preferred
• Willingness to work flexible hours

• Weekly pay and performance bonuses
• Shake Shack meal discounts
• Exclusive corporate discounts for travel, electronics, wellness, leisure activities, and more
• Medical, dental, and vision insurance
• Employer paid life and disability insurance
• 401(k) plan with company match
• Paid time off
• Paid parental leave
• Access to employee assistance program on Day 1
• Pre‑tax commuter and parking benefits
• Flexible spending and dependent care accounts
• Development and growth opportunities (eligibility criteria applies)

Click the “Apply” button above to apply for this opening.

Beginning as a hot‑dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group, and best‑selling author of Setting the Table. The cart was a success, donating all proceeds to park beautification efforts. A permanent stand eventually followed, and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high‑quality food served with a high level of hospitality.

Our team members enjoy a positive work environment that is deeply committed to the philosophy that we “Stand for Something Good.”

Shake Shack is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military, and veteran status.