Discharge Transportation Coordinator - MEDCOM

Responsible for communicating and coordinating the movement of patients to and from University of Virginia Health using various resources such as ambulances, wheelchair vans, taxis, buses, and other means of transportation. Responsible for communicating with various internal and external customers involved with patient movement and medical center operations.

Work requires detailed knowledge of regional geography, familiarity with insurance coverages, and application and interpretation of organizational and departmental policies and procedures.

Move Care Forward - Join UVA Health as a Patient Transport Coordinator

Be the connection that keeps patients moving.

In this essential role, you'll coordinate safe, timely transportation using ambulances, vans, taxis, and more-ensuring every patient journey supports quality care.

What You'll Do:

* Coordinate Transport:
Manage logistics across multiple transport modes.

* Communicate Clearly:
Interface with internal teams, external agencies, and families.

* Solve & Support:
Investigate complaints, process invoices, and assist with policy improvements.

* Train & Track:
Mentor peers and monitor transport volumes to improve operations.

What Sets This Role Apart:

* You're the Hub:
Every move starts with you-your coordination powers patient care.

* Dynamic & Impactful:
No two days are the same. Your decisions shape real outcomes.

* Growth-Ready:
Support process development, train others, and build cross-functional relationships.

UVA

Health Benefits:

* Comprehensive Coverage:
Medical, dental, vision, and life insurance.

* Financial Wellness:
Retirement plans with matching and tuition assistance.

* Time Off & Recharge:
Generous PTO, holidays, and leave programs.

* Career Growth:
Leadership development and internal mobility support.

Minimum Qualifications

* Education:

High School Graduate or Equivalent

* Experience:

2 years of relevant experience

* Licensure/

Certifications:

None

Physical Demands - Job requires sitting for prolonged periods and repetitive motion: computer keyboard. Proficient communicative, auditory and visual skills;
Attention to detail and ability to write legibly;
Ability to lift/push/pull 20 - 50lbs.

Onboarding Requirements

Background checks and pre-employment health screenings will be conducted on all new hires prior to employment. All safety-sensitive positions with direct patient interaction also require a drug screen.

The starting base rate for this role is $20.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Benefits

* Comprehensive Benefits Package:
Medical, Dental, and Vision Insurance

* Paid Time Off, Long-term and Short-term Disability, Retirement Savings

* Health Saving Plans, and Flexible Spending Accounts

* Certification and education support

* Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center.  U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by  U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation.

Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities.  to read more about UVA's commitment to non-discrimination and equal opportunity employment.