General Manager

Flynn Panera is a franchise of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader. Reporting to the ML are Area Directors, who are multiple unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief Café managers responsible for the overall running of their cafés.

Aiding the management of the café are Assistant Managers, who are responsible for running their departments and who help with everyday management responsibilities. Rounding out the café leadership are Team Managers.

We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group.

When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.

Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn – Panera. General Managers at our growing cafés supervise up to 60 staff members to ensure a top‑quality service experience for our guests.

• Providing outstanding leadership to your team.
• Being passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
• Maintaining high standards of restaurant cleanliness, sanitation, food quality, and facility management.
• Ensuring prompt, friendly service according to company guidelines, achieving established objectives of the unit on customer feedback reports.
• Directing overall activities and performance of employees on a shift‑by‑shift basis.
• Creating an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
• Ensuring the immediate response and rectifying of all guest complaints.
• Ensuring guest contact as a priority with completion of required table visits established Flynn Panera standards.
• Maintaining adequate inventory levels and adjusting par levels as needed.
• Ensuring product preparation and presentation uncompromisingly meets company standards, using line checks to Flynn Panera standards.
• Effectively overseeing/scheduling employees to meet sales demands.
• Maintaining effective safety and security programs according to company policy and government standards.
• Correcting unsafe practices or conditions.
• Promoting and leading restaurant organization, cleanliness and sanitation in compliance with Ecosure and Health Department standards.
• Performing routine maintenance and immediately advising Area Director of needed repairs, instituting preventive maintenance and needed repairs of building and all equipment.
• Advising Area Director of any non‑routine situations.
• Communicating with other managers daily through management log and shift change meetings and weekly through manager meetings.
• Ensuring quality recruitment and referrals of potential management candidates.
• Maintaining a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policies and training sessions.
• Ensuring the constant development of employees through consistent heart‑checks, one‑on‑one meetings and performance reviews.
• Ensuring accurate staffing levels, using detailed interviews and company guidelines for proper selection of employees based on competency identification.
• Partnering with Area Director and Human Resources when additional staffing support is needed.
• Ensuring acceptable employee performance and documenting situations that require or could lead to disciplinary or corrective actions, involving the Area Director and Human Resources when investigations need to take…