Hearing Aid Technician - Charlottesville, VA

What it’s all about:

As a Hearing Aid Technician, you are passionate about the hearing healthcare of our clients. You will ensure clients’ needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care
.

• Top priority of culture and community including ongoing training

• Attractive compensation package with monthly bonus opportunities

• Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs

• Mentorship and professional development opportunities

• Field support for your hearing center

• Perform basic hearing aid troubleshooting services, hearing aid checks, listening checks and cleaning.

• Follow established marketing tools including outbound calls to enhance business opportunities and create new referral sources.

• Work with front office staff to convert walk-in, recall existing clients, and answer incoming phone calls.

• Comply with FDA guidelines, WSA practice guidelines and QPG protocols while providing excellent routine/follow up client care.

• Work within a team environment with other members of the center staff to achieve goals established by management.

• Complete second half of HAF’s, clean and check appointments to open HCP capacity.

• Maintain a clean, inviting and friendly environment within the center for customers and potential customers.

• Assist primary provider to ensure products are prepared and ready to dispense

• Check in hearing aids and repairs, order hearing aids, earmolds, accessories, scan impressions where applicable.

• Restore settings on repaired aids, call clients for pickup. Verify hearing aids have arrived for scheduled appointments.

• Experience interacting with customers/clients, experience in sales environment preferred.

• Ability to pay close attention to detail with a high degree of accuracy.

• Ability to work quickly, accurately and independently in a fast-paced environment.

• Willingness to learn and use new computer programs/applications.

• Experience with team environment and achieving monthly goals preferred.

• High School diploma preferred or equivalent work history.

• 1-2 years experience

Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:

• A professional development team of dedicated Regional Training Managers

• Continuing education, Linked In Learning and tuition reimbursement

• Career advancement pathways for Center Support and Client Care

Pays :$22-$24hr

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.